This company buys stock bags from Italy and seems to think that it is acceptable to send out honestly placed orders. They don't send orders out and even of you send 100 emails they will not bother to call you back. They claim not to have received returns even if customers have sent them back via recorded mail. The telephone number listed has a full mail box so you cannot leave a message. They do not reply to any emails. My credit card company are investigating this company due to the large amount of claims from unsatisfied customers so purchase from them with great caution.