I use this car park a lot and is generally very good. The last two times I have had problems that were overcome. First one the vehicle reg was not recognised and i was told to take a ticket and then when I left that time the ticket wouldn't let me out so had to talk to operator again. Frustrating. This last time the booking was made by someone else for me but I didn't get an email with the booking reference so had to phone for email again. It still didn't come but we had noted the booking reference from the phone call. It was fine at the entrance barrier on this occasion.