BUYER BEWARE!! PLEASE DON’T USE LUXURY ESCAPES!! No matter if the deal looks good or the sales person seems genuine, don’t ever ever book through Luxury Escapes. It is not worth the financial and emotional trauma. They stuffed up literally every aspect of our holiday package - they didn’t actually make the booking, they didn’t realise until I found out from the hotel and told them, they didn’t fix not having made the booking but left that to me, they didn’t book the included tours, didn’t fix not having made the tour booking but left that to me resulting in additional costs, and throughout the massive waste of my time spent trying to resolve their mistakes (both prior to the holiday and during it) their communication and service was non existent. The dishonesty and false promises was next level. Then after being promised a partial refund (prior to even further stuff ups with the tour booking!) now noone will reply to my calls or emails. Absolutely atrocious.