'LE' IS A GR8 COMPANY.! VERY UNDERSTANDING AND COMPASSIONATE IN DEALING WITH OUR MALDIVES BOOKING IN GRANTING US AN EXTENSION. VERY QUICK IN DOING SO TOO. HATS OFF! BUT ....OUR Booking Number: 2FFC99, NTD8PF.....A PACKAGE WORTH OVER $8400 WAS NEVER CONSIDERED HUMANELY!.....MY WIFE WAS DIAGNOSED WITH HEART-BREAKING COLON CANCER!...ALL MED. PAPERS WERE GIVEN!...EVEN SPOKE TO A TOP OFFICER THERE...BUT NOBODY'S HEART MELTED FOR US!...WE 70+ YRS. OF AGE! AND WE HAD GIVEN AMPLE AMPLE TIME B4 TOUR TOOK OFF!WHERE DO HUMAN VALUES GO? T&C's,RULES N COMPUTER PROGRAMS ROBOTICALLY THROW THEM OUT OF THE WINDOW! OUR PLEAS FOR HELP WERE JUST MERCILESSLY CRUSHED!..I MEAN IT!...WE WERE ONLY ASKING A CREDIT....NOT A REFUND!...ONLY A CREDIT DEAR OFFICERS!...ONLY CREDIT!..I'M SORRY 'LE' YOU, THOUGH A WONDERFUL CO,. ...U FAILED US SO BADLY! CANCER HIT US OUT OF THE BLUE!!....AND NO CONSIDERATION AT ALL!!?? WE STILL PATRONISE U AS MY WIFE IS DOING VERY WELL NOW AFTER TREATMENT/OPERATION AND WE DON'T KEEP A GRUDGE!...CHRIST SAID FORGIVE AND FORGET!