Luxury Escapes have a very slick marketing and social media presences, but don't be fooled into thinking they are a well resourced or respected organization. My family's holiday booking disappeared despite receiving a confirmation number from Luxury Escapes, and 250,000 hard earned Qantas Frequent Flyer points transferred over to them. My request for help was ignored for a week, and they only responded when I kept pushing. 100 excuses followed and no resolution, the Qantas rep who was assisting me confirmed they were a nuisance organization and now my family's holiday is gone. We're stuck with flights to a resort that is now sold-out for the period my family needed to travel. A quarter of a million frequent flyer points gone, still no resolution or help from Luxury Escapes. The deals Luxury Escape promote are readily available through the hotel chains and airlines that they are promoting. You are in much better hands dealing directly with these trusted and established brands than risking your time and money with this clickbait organization.