For reasons beyond my comprehension after booking my Chateau Elan get away in conjunction with our friends it was cancelled, I didn’t even notice till a week ago Chateau Elan said they have run out of allotted luxury escapes rooms for that date ( 3-5 may) so we can’t go and all other bookings in Newcastle will have to be cancelled. To say that we are very upset is a vast understatement I believe all efforts by luxury escapes to resolve this have in my eyes been lacking I also have holidays at the end of the year with luxury escapes and this event has thrown these into serious doubt Sincerely Ross Pascoe