I purchased a trip to Alohilani in Hawaii Dec 2021 to be booked by October 2023. Checked availability 4 weeks ago and the whole of 2023 available. Booked flights and then checked LE only to be told nothing is available for the year and offered a credit. Now told I can have a refund but problems getting that processed. No one answering calls in support team. They only answer calls for new sales. Support emails me and says to call Support. Hello.. why can’t Support finalise the issue. Terrible service. They clearly oversold and/or in a rising market won’t honour what they have taken $$$$ for over a year ago.