I needed to amend my booking which I was unable to do online. Rang up and spoke to Jamie L who was so helpful- she needed to contact the hotel directly but kept me in the loop via email the whole time so I knew what was happening, which was greatly appreciated. Issue was solved within a few hours and Jamie gave me a call to make sure all was ok. Great customer service!
2 years ago
Luxury Escapes has a
4.9
average rating
from
3,879
reviews
