If we could give less than 1 star, we would... We wish we had NEVRE gone through Luxury Escapes and warn others of the same. This company has not only ruined my honeymoon, but has come up with 101 excuses as to why we were over charged the amount we were and the extra overcharge can only be a 'credit' causing us to either forfeit our money OR book with them again. After more than 4 hours between different representatives, we finally received an emailed that our refund is 'processed' (again confirming in writing the last 4 digits of our CC the refund was processed to) only to log in the next day to see the amount refunded only as a 'credit' with them. After 5+ hours of being on hold the following day, Dani who was meant to be a senior (manager) ended our chat. The representatives when we call back tell us to hang up as there is NOTHING they can do for us and to keep being 'patient'- "the dispute is with 'management' ". All in all, they are hoping people give up and accept the credit and in using the money, we spend more on their company! Disgusting service and attitude. Shame on you Luxury Escapes with your scams holding on to peoples money for profit! We are now in the process of putting a complaint in to both Consumer Affairs and ATAS. You can't do this to people and we will not let you get away with it.