Mikayla C has been outstanding with her customer service assisting us with the unexpected cancellation of our holiday bookings due to a medical emergency. We cannot speak highly enough and express our gratitude enough to both Mikayla and Emily H who both responded promptly to our calls and requests for assistance and understanding at this time. We have been Luxury Escape clients for several years and have always appreciated the helpful assistance provided to us. We continue to recommend Luxury Escape to our family and friends, many of whom have availed themselves of your fabulous deals and top shelf service. We look forward to making future bookings with you once my husbands health is restored. Regards Karen & Ken Merrilees