Don't use this company. I entered the words resort in Florida and this came up. I had no idea I would need to investigate it to see if it's an actual resort. At the price, almost three grand for the week, I didn't question it before a resort. It's a hotel. The hotel actually agrees that I should get my money back for it being not what I expected and luxury escapes just wants to give me a credit even after refunding the hotel. I don't wish to use this company again and now I'm stuck. They should give you a refund if the venue is willing to refund. Actually had the hotel manager contact them to try to make it happen and they refuse to give me my money back. Horrible experience. I wanted to bring my new fiance to a resort as a Christmas present and they ruined my christmas.