A phone call to Luxury Escapes to book a holiday in Bali was received by Amanda J. Hotel, flights and airport transfers were organised within minutes. I could not get onto Virgin Australia to book our seats, so I rang back and spoke to Safo at Luxury Escapes Flight Support. He allocated the seats we requested, even gave us a price for Business Class. Decided against that as it would be the price of our next holiday. Now that we're home, we appreciate how sweet the whole process was. We had Breakfast, Lunch/Dinner and bar vouchers to cover meals for the 7 nights at the hotel. The LE transfer drivers were great too. The 'arrival' driver must've been waiting patiently with his sign for a couple of hours till we got out of the terminal. He was jovial and friendly and gave us a few tips for our stay. The 'departure' driver (Puto Wijanegara) arrived on time, and took us to airport with time to spare.