Please stay away from Luxury Escapes if you don’t want your holiday ruined.
Booked and paid in full only to find out at the hotel that our booking has been cancelled.
Need to pay again at the hotel during checkout. After two weeks debacle trying to get out money back and requesting compensation, $100 promo voucher with a bunch of restriction offered. You can keep your voucher as I won’t be booking with Luxury Escapes anymore. Oh, and rude “customer experience team” who doesn’t care about customer at all.
5 months ago
Luxury Escapes has a
4.9
average rating
from
3,878
reviews