Well just completed my 20th trip with LE. So something must be right. I have at least 10 friends who now use LE after my recommendations. Great package deals. Super easy to organise and friendly staff to help incase you need help or have questions/ problems.. I have to say, I had a few Luxury Escapes packages booked over Covid and it must’ve been hell on earth for those people trying to change everything for everybody but it went very smoothly.. I can recommend using Messenger to contact Luxury Escapes. There’s usually someone that can answer pretty quickly or will transfer you to someone that can help if they can’t.. now I basically just book everything online and I’ve never had any problems. I am doing my first cruise with them this year so normally I just do accommodation packages…. I’ve actually been surprised at the quality of the hotels that are offered. I always read all the reviews and sometimes they’re not that great but we have had the best experience at every single one of them so far and I’m happy and more than happy to recommend Luxury Escapes.