Junk fees;
We were charged daily parking fees that were not disclosed in the promotion for our recent trip to Maui. The resort told us Luxury Resorts should have disclosed this information. After back & forth emails including a promised phone call we still have not received a reimbursement. We will be filing a complaint with the FTC and the Consumer Financial Protection Bureau. Travel companies are required to disclose parking fees upfront and failure to do so can result in penalties.
3 weeks ago
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