We ordered a sample of this flooring which looked fantastic and just as the image advertised above. As other reviewers mention it stood out and we loved it. Unfortunately after ordering 75 sq metres of the product, the product delivered bears no resemblance to the sample or above image. The colour tone is incredibly yellow and much lighter than what is advertised. We are so disappointed as we researched flooring options for months and ordered dozens of samples from different companies only to be let down by this product at a crucial point in our home renovation. We were not offered any realistic solutions that didn’t involve us sorting through 79 packs of flooring and picking out the colours we deemed unacceptable variation (which is all of them) or somehow repacking and returning a whole pallet of flooring. Sample was ordered in November. Order placed in December and delivered in January, so I believe it’s a batch issue that the company refuse to acknowledge.
3 years ago
Luxury Flooring has a
4.7
average rating
from
407
reviews
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