If I could give 1 star then I would. Do not order from this company.
Gave them measurements for my rooms that needed flooring - was charged almost £850 for the herringbone LVT.
When it arrived, there wasn’t enough to finish the room because you are supposed to have a higher wastage percentage for herringbone and they only provided 10%.
Now the flooring is out of stock with the next batch not due until the end of October. I called to order an additional pack to finish the room and was told that the new batch will have a different click system and won’t fit so will require “additional carpentry”. The advisor suggested I’d need to speak to my fitter to see if there was something he could do to make it fit. And the new batch has also gone up in price!
So now the whole floor has to come up and new flooring needs to be purchased.
Save yourself the money and hassle and go anywhere else for your flooring but here.
You’ll get really good customer service while they are trying to sell you it, then appalling service when you need help.
1 year ago
Luxury Flooring has a
4.7
average rating
from
407
reviews
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