Luxury vinyl planks chipped within months and company accept no responsibility. Terrible quality and definitely not luxury.
Please please consider carefully before buying from this company. We spent a fortune having some of their ‘luxury’ vinyl planks laid and months later the corners have chipped off and it looks awful. We paid for a professional to lay it. It comes with various promises of durability and none are true. Also, when I contacted them they have totally shirked all responsibility, blaming the fitting, blaming me for walking on it, blaming anyone but themselves. Only when I threatened to take it higher and lots of chasing have they begrudgingly agreed to get an internal inspection but I’m pretty sure they are going to wriggle out of any responsibility.
1 year ago
Luxury Flooring has a
4.7
average rating
from
407
reviews
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