We spent almost £3,000 on wooden flooring to experience 4 failed delivery attempts with NO prior communication or apology. The wood hasn't been properly oiled which means stains are left every time water touches the surface. We ended up spending lot of extra money for their mistakes including paying the builder 2 full days work on the days they scheduled their delivery, next day delivery which never showed up and our own days booked off from work. Months later I'm still waiting for them to settle our grievances. Don't put yourself through the hassle - it's been such a stressful and costly experience!