Luxury flooring sent me completely the wrong floor to what I ordered. I ordered oak style boards and what arrived were completely grey. Not even close to the color. Completely different colors. When I rang to have it changed or send it back they refused. They told me tough look. And were very dismissive. It took and 5 or 6 emails, phone calls of them lying to me before I backed off and realize I just lost my money to scammers. That's what they are. I don't recommend anyone uses luxury flooring. They are keeping my money and they have no remorse. They may very well respond to this on here, saying how it's not their fault somehow. But they know what they did. Shame on you