It’s a shameful the way they operate. First their price in Sky scanner never matches the price they offer when you visit the online site. They charge me the money for the tickets then call me after three days that they couldn’t issue the tickets because of new government rules. When I ask for refund, I have been informed need to wait for 6-8 weeks for refund. First, they try to manipulate the story that airline will not issue the refund quick, but when I question them why airline need to issue the refund because airline never been issued a ticket in first place. Then said they are very busy so it will take 6-8 weeks. How on earth it will take that long for them to return money back to account for unissued tickets? I don’t understand how is sky scanner leaving them on the website operate scam on this way?