The most terrible experience I have ever had. Booked a ticket with them and got a different date, called to cancel just 5mins after and was told cancellation and refund isn't possible. Now left at their mercy, paid an extra £150 and £102 for a date change only to be given the same date I had paid money to change and left with emotional trauma due to bullying from their senior bully Mr. Ranjit Ganguly. How this company still trade beats me. What a shame!
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