I had a terrible experience with Lycafly. When I booked a flight with them and realized I hadn't added my middle name, which is on my passport, they told me I had to pay £250 to add it. This seemed unfair, and they even suggested I borrow the money. After a frustrating conversation, they reluctantly agreed to do it for £100. However, when I contacted the airline directly, they said the middle name wasn't necessary for travel. It's clear that Lycafly was trying to take advantage of me, and their customer service was unprofessional and insensitive. I strongly advise against booking with them.