THREE ISSUES:
I bought a shirt on 3/30/15. When I set up my order and it asked me to if I wanted to create an account I said yes. It said I would get an email to confirm registration. Never got one, checked spam.
Now I need to return it. I went to www.aliceand olivia.com/returns and put in my email address and order number (I have 2 different ones (one on the confirming order email and a different one on the packing slip) I tried both and it wouldn’t go through.
I left two messages at 1-800-401-8211 on 2 different days and no one has returned my call.
Needless to say MY FIRST experience on lyst is not a good one. I still have the shirt.