Net - I ordered a BLACK Bally bag. Received an email from Bally thanking me for my order for the FAWN color bag! I immediately contacted Bally, after calling Lyst, both saying, yes, you did order a BLACK Bag. Bally's second call yeilded informaton that no BLACK bags are available-anywhere! Bally's sending me an RMA and refunding my payment.
Worst experience I've had in e-Commerce, and I've been an executive in the industry for over twenty years.
I could say it better, but the net is, your company needs to get its act together.