Purchase and delivery was fine but then if there is an issue. (There was in my case where I received the incorrect goods) Lyst customer service is only contactable via E Mail and states to contact the supplier they purchased from. When you contact the supplier they tell you to contact Lyst and so on back and forth. I have now just put it down to lessons learnt and will not use in future. (Pleased the value of my items was only £40!)