Lyst listed a pair of Prada sneakers as WOMEN'S when they were MEN'S, which I did not discover until I received them and opened the box. Lyst customer service acknowledged their error and said they would pay return shipping. Yet, after I emailed Lyst a copy of the return Fed Ex charge (to Italy) that I paid, I have heard nothing. Zero. No credit to my charge card. Not even an email acknowledging its receipt of the charge slip. It's a problem when a web site has no customer service phone number. I will never ever order from Lyst again. It was a very expensive mistake.
4 years ago
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Lyst has a 3.94 average rating from 1,257 reviews

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