This company sucks you in with the best price for your old unit then makes out it has scratches... I returned a unit that had been in a case from new and didn’t have a mark on it and the claimed it had scratches... Very clever they only reduced my settlement by £5 but the reason I sent it to them was the price they offered... I would defiantly not get sucked in with this company. They didn’t have high reviews for customer service and I see why now... Very poor.