My phone was sent in on the 26th may,about 2 weeks later I had heard nothing so I checked my account only to be told the phone was damaged and my original quote had been reduced from £90 to £50!!.I know the phone was in excellent condition so that was a load of rubbish from the off.But for the sake of argument I accepted their offer,it is now the 11th of august and after several attempt's to get the matter resolved I am still awaiting payment!!!!.Just one big rip off...