I am extremely pleased with MAAP's customer service. I got a full kit for Christmas and the bib shorts started coming unstitched after being washed/ ridden in a few times. I contacted the customer service and, as the bib shorts were out of stock, they gave me a gift card of the value of the bib shorts to buy new ones. I was amazed. I bought a full new kit and I love it. Amazing customer service and equally amazing kit!