MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,394 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Customer service always great”

Helpful Report

Posted 5 hours ago

“I absolutely love these short bibs. I have multiple pairs in different colours and would not wear anything else”

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Posted 5 hours ago

“Sizing is completely off. Size up by at least 2 sizes if its a pro. Shipping is the most expensive I've seen when its not express. Returning is made doubly difficult Otherwise beautiful fabric”

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Posted 17 hours ago

“Good customer service as always couldn’t fault I that perspective. But prices are starting to get excessive and unmanageable. All my kit is MAAP, but struggling to continue to justify. Also shipping costs to NZ are too expensive.”

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Posted 19 hours ago

“I needed to return a top because of sizing and it came within 48 hours.”

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Posted 21 hours ago

“Product just hits the mark time and time again.”

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Posted 22 hours ago

“El envío es perfecto. Me dan mucha confianza y es muy rápido”

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Posted 1 day ago

“Calidad premium. El fit core ok si estás muy delgado y eres alto. Pero si tienes que llevar una S pero mides más de 180cm la linea race queda un poco corta.”

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Posted 1 day ago

“Maap Berlin Lab Store is such a vibe. Really kind people, with honest feedback and very helpful when choosing your new Kit. Been always asked if i want a coffee. It really is a place where everyone shares the same love for cycling. Thanks Maap.”

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Posted 2 days ago

“MAAP Kits are exceptional quality that truly stand out. The sizing also fits me perfectly as a "tweener" with a bit too much miscle for an avid cyclist. I size up one size and it's perfect. The service is also unparalleled. After they exchange a jersey that didn't work for me after removing the tags, I was blown away. That alone will have me buying their kits exclusively for a while.”

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Posted 3 days ago

“First time visiting the Collingwood store. Greeted with polite and welcoming employees. Service was impeccable! Pointed in the right direction, honest and highest offering of expertise in the field of all things fit and practicality. Thanks guys!”

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Posted 3 days ago

“I wear MAAP alot, but price has gone up understandable in this climate. But quality has been quite poor of late... Hopefully my skinsuit is a bit better”

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Posted 4 days ago

“The only shipping option being express deters me from buying from maap”

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Posted 5 days ago

“Buying online has been easy with MAAP, and my partner and I have enjoyed visiting physical MAAP LaB locations whenever there's one in a city we are visiting. I've appreciated receiving answers to my questions and requests from real people, and customer service was understanding when there was an issue with my partner's bib shorts.”

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Posted 5 days ago

“Fast shipping and updated tracking of parcel. Premium products”

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Posted 5 days ago

“The replacement process was fast and friendly. But frustrating to pay the shipping on a replacement with a manufacturer problem.”

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Posted 5 days ago

“Cozy shop environment and clear division of gears.”

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Posted 5 days ago

“Purchase of a new top in Melbourne Lab and team were friendly and very helpful.”

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Posted 6 days ago

“bought a hoodie, was too small, return was super easy and quick, new size was sent the next day.”

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Posted 6 days ago

“Very good quality. The best I meet. Great design.”

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Posted 6 days ago

MAAP is rated 4.6 based on 3,394 reviews