MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,886 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“While the products continue to be of high quality, it was disappointing that I had to pay postage. This was due to my use of a gift voucher, which brought the total below the free postage amount of $250. Seems a little unfair!”

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Posted 14 minutes ago

“Seamless ordering process & great quality gear”

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Posted 45 minutes ago

“Stunning clothing and speedy delivery to NZ”

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Posted 3 hours ago

“Great quality gear, delivered quickly. Excellent”

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Posted 8 hours ago

“Customer support were prompt and efficient. Bibs are great.”

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Posted 3 days ago

“Very good service～Quick reply”

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Posted 4 days ago

“Great products, design language stands out and also the online experience / UX for purchasing and exchanging is smooth. Lastly the deliveries are fast!”

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Posted 4 days ago

“I’ve bought numerous things now from MAAP and the service has always been excellent. The gear fits lovely and their designs are also great. My only concern was with the ‘training gear’ style as only of my jerseys logos had started cracking but it was replaced. This is new happening on the other jersey I have after very little use. The Evade jerseys I have seem to be of a higher quality. That being said I only have MAAP riding apparel and would like to continue just using the brand as I love the fit, feel and style!”

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Posted 4 days ago

“Terrible serivce”

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Posted 6 days ago

“Good quality products but wish there was a cheaper shipping option. Happy to not have express shipping especially when I just want to buy smaller items”

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Posted 6 days ago

“I bought a jersey that was a size L which is my normal size. I used the sizing tool before placing the order which told me to proceed with an L. When I received the jersey it was quickly apparent that this size was no way near big enough (several sizes too small). Now I need to pay a $50 handling fee for an exchange. This seems quite unfair”

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Posted 6 days ago

“Nice product , very good quality , I love this brand”

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Posted 6 days ago

“I experienced some inconvenients with ordering a thermal jersey and the team did their best to help me. So i'm grateful for that.”

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Posted 6 days ago

“Perfect fit on all items Extremely comfortable”

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Posted 6 days ago

“Maap staff are quick to respond and very helpful.Their product are excellent with high quality and trendy designs.”

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Posted 1 week ago

“My shopping experience is always positive and the customer service has. Even excellent so far. Keep it up. But the pricing is creeping up lately 😢”

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Posted 1 week ago

“Really impressed with the Evade Pro Base 2 top and Team bib Evo shorts. They fit really comfortably and yet still feel very aero - the top especially fits better than anything I've had before. My first time buying from MAAP, having ridden in Rapha for many years. I'm really pleased I made the jump and will continue to buy MAAP.”

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Posted 1 week ago

“Always an easy going experience, team is super helpful”

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Posted 1 week ago

“Great product, speedy delivery.”

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Posted 1 week ago

“Fhjjjhgddssss”

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Posted 1 week ago

MAAP is rated 4.6 based on 2,886 reviews