MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,663 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Hit the MAAP Lab in Amsterdam and what a beautiful store, could’ve stayed looking at the items for hours.”

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Posted 1 day ago

“Great service and fast shipping, fair price to quality ratio.”

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Posted 1 day ago

“My first MAAP purchase. I'm impressed”

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Posted 2 days ago

“My first MAAP product- wind proof jacket and it does the job :) I just wish the pocket was a bit bigger for my phone to fit in.”

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Posted 3 days ago

“The received goods are of excellent quality.”

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Posted 3 days ago

“以前から興味のあったmaap&côte&ciel Saru Backpackがプライスダウンされていたので購入した。”

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Posted 6 days ago

“Good quality products, variety of colours, styles and fitting also perfect! From”

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Posted 6 days ago

“Really good quality cycling clothing. Just wish the winter bibs had a shorter length version.”

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Posted 6 days ago

“Great quality kit and super fast delivery. A little on the pricier side, but if you can snag your size in a sale, don't snooze on it. My one gripe is that none of the gilets have rear pockets, which makes fueling on rides a bit of a challenge. This is especially annoying in winter when you've got gloves on, and as a small female there's not a lot of back real estate anyway. So in essence, we want more pockets, so we can fuel more, so we can ride longer.”

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Posted 6 days ago

“Great - love the new thermal.”

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Posted 6 days ago

“I have been wearing MAAP since 2021. Although I’d to try the brands, I always go back to MAAP because of their good workmanship, customer service and design. However, the prices have been creeping upwards over the recent years. And I’m begin to ask myself whether the price of MAAP is worth it.”

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Posted 6 days ago

“I ordered according to my jeans size and found the bibs a bit tight and short. Great bibs but wish I had gone up one size.”

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Posted 1 week ago

“The people and the product are fantastic. My most recent purchase was a World Bike Day sale item which I got access to 24 hours early. The only thing that could have gone better is if I had the option to pick up from the store in Melbourne.”

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Posted 2 weeks ago

“Fast dispatch. Sizing runs a bit on the small side.”

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Posted 2 weeks ago

“I love everything except the international shipping. We live in the Philippines and if it is possible not to declare the whole amount in customs that would be great. Custom taxes in the Philippines are really expensive. Thank you.”

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Posted 4 weeks ago

“The top purchased is excellent in terms of quality. While the clothing is great, the postage was very steep when buying from New Zealand so I’m hesitant to purchase in future due to this.”

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Posted 1 month ago

“Nice shop. Good staff”

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Posted 1 month ago

“Ive said this before I think "It’s funny because the barrier to entry for your brand isn’t price. A lot of us bigger athletes who are hybrid across sports actually think the price is affordable. The issue is the fit and sizing. That’s what keeps many of us out of the brand. I’m looking forward to the day you allocate stock and designs for riders with bigger shoulders and chests. I keep noticing your larger sizes sell out first, so it feels like there’s clear demand there already. I haven’t made the leap yet, but I keep seeing discussions in forums and groups where people are moving to the Chinese replicas simply because they offer larger sizing in the same designs, and apparently the copies are getting pretty good. I’m not there yet, but if sizing doesn’t increase, I might end up joining the others who are recommending it. I’d genuinely love to buy the real thing, but the fit is the barrier, not the price." In adding to that, I can see a world where MAAP keeps on the road its on and it may end up eating itself like other businesses in similar growth curves have.”

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Posted 1 month ago

“All good but the increase in pricing is significant.”

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Posted 1 month ago

“Overall, I had a great experience with MAAP. The kit looks amazing, fits perfectly, and the quality feels premium. Shipping was smooth and everything arrived quickly. The only small issue was that my jersey arrived with a slight pulled thread/snag that caused a tiny stretch in the fabric. Aside from that, I absolutely love the kit and would still order again.”

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Posted 1 month ago

MAAP is rated 4.6 based on 3,663 reviews