MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,493 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nice quality looks great probably a bit too expensive!”

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Posted 4 days ago

“From product to shipping all good”

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Posted 4 days ago

“Friendly and accommodating.”

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Posted 2 weeks ago

“Look I honestly love the kit that I bought, it’s comfy, it’s compressive, it’s good, only thing that’s kinda pissing me off if after washing it following the care instructions, the threads love releasing themselves”

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Posted 3 weeks ago

“Des vêtements de cyclisme de très haute qualité, coupe parfaite et performance au top.”

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Posted 3 weeks ago

“Nicely design product. Bit of hit or miss quality.”

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Posted 4 weeks ago

“I really enjoyed my visit to the MAAP store. The space itself is beautifully designed, modern, clean, and very much in line with the brand’s aesthetic. The customer service was also excellent; staff were friendly, attentive, and happy to help without being pushy.”

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Posted 1 month ago

“service is good only if you look like you can afford the kits.. if you look like you are not buying anything the y wont even look at you”

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Posted 1 month ago

“Brought some gloves and got two different gloves, im from another country and had to back to the store before leaving, Also Melbourne store stock didn’t match the website and couldn’t purchase what i wanted, One suggestion would be add Alt road long winter bibs tights to the range”

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Posted 1 month ago

“Customer service on phone excellent. 2 day delivery in Melbourne suburb excellent. Expensive even on sale. But flow jacket an excellent product”

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Posted 1 month ago

“I always have liked MAAP a lot. For my budget a bit expensive but I always wait for the sale.”

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Posted 1 month ago

“I've been a MAAP customer for a number of years now, and mostly had very positive experiences with both the kit and the service. I recently bought the 'PAM' release which I love, but thought it was a bit rough not to be able to take advantage of a bundle deal when buying knicks, 2 x jersey and socks.”

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Posted 2 months ago

“Tour down under pop up store great experience”

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Posted 2 months ago

“Quick shipping with quality product. Ordered Bib shorts long version and sizing was spot with XL for 36” inseam fitting perfectly. Would be nice to have more color options in future.”

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Posted 2 months ago

“Quality kit and fast delivery”

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Posted 2 months ago

“All greats with the entire products I have been utilizing so far. Nicely and neatly designed for cycling...love it One thing that make me slightly upset was your sales promotion before end of 2025 which was cutting the price after I bought it a few days I would give 5 stars instead of 4 because of this.😏😏”

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Posted 3 months ago

“There was a weird shipping SNAFU, it took longer than expected to get a response from customer service, but once I did the issue was quickly resolved.”

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Posted 3 months ago

“Good overall”

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Posted 3 months ago

“Overall have had good experiences with MAAP. Recently was disappointed to not have crash protection honored on a helmet after an accident that landed me in hospital. Still like MAAP design and quality but will consider other brands in future for helmets or other high cost apparel that might get damaged in crashes.”

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Posted 3 months ago

“Pretty nice kit, decent quality but probably not worth the price tag imo”

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Posted 3 months ago

MAAP is rated 4.6 based on 3,493 reviews