MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,888 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer support were prompt and efficient. Bibs are great.”

Helpful Report

Posted 4 days ago

“Good quality products but wish there was a cheaper shipping option. Happy to not have express shipping especially when I just want to buy smaller items”

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Posted 6 days ago

“I experienced some inconvenients with ordering a thermal jersey and the team did their best to help me. So i'm grateful for that.”

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Posted 1 week ago

“Fhjjjhgddssss”

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Posted 1 week ago

“The Maap Kit is the best value for money kit around, end of story.”

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Posted 2 weeks ago

“I have purchased a MAAP Jersey and Maap Bibshorts recently. I nwore them while riding through France and Italy and found them to be of great quality. The jersey was comfortable and the bib shorts didn't move.”

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Posted 3 weeks ago

“Have been a big fan of Maap since the first purchase in 2019. My only negative feedback is the length of the arms on the long sleeve kit. It has gradually gotten longer over the years meaning that it bunches quite considerably on the arm now rather than having a seamless fit (and I don’t have short arms in comparison to the rest of my body). Aside from that - Maap is great, and the range of kit and price point can suit a lot of people. Thanks guys! Plus please review the length on the long arm cuts and go back to how the early kits were measured.”

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Posted 4 weeks ago

“Gear has improved a lot over the years well done. Website is easy to navigate and shop, although it's hard working out the fabric weights of items at times. Sizing is always on the smaller size not sure the Australian consumer is a S or M.”

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Posted 4 weeks ago

“The product quality is excellent, exactly what I expected from MAAP. Although there was a delay in shipping, their customer service team responded quickly and handled the situation with professionalism. I really appreciated how timely and efficient the support was—great experience overall!”

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Posted 4 weeks ago

“Customer service is great. Had a quality issue on one item in my order and was resolved in a timely manner. Only gave a 4 stars as their online form needs to be updated as the instructions are out of date but customer service did provide some guidance on what to do via email.”

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Posted 1 month ago

“Release more mesh long sleeves. Fat boy here and in 90% of your kit I look like a bunnings sausage when the skin shrinks and the meat pokes out the ends. Understand tailoring to the XXL may not exactly be the brand’s aspiration but it would be nice to buy some nice riding kit that makes me feel as good as the product looks on rack.”

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Posted 1 month ago

“Prices are rediculus compared to just 3 years ago...and quality is not better...”

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Posted 1 month ago

“Staff at the Maap Lab Melb were very helpful and knowledgeable. Exchanged my privateer jersey to a different colour and size with no hastle.”

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Posted 1 month ago

“Design is good, high quality fabric, but the sewing quality could be better”

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Posted 1 month ago

“All good overall, refund for returned items took a bit long”

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Posted 1 month ago

“I found a really great range of options in my size in the recent sale. I would have liked a non-express postage option to select from, and I had a much better success rate with right size after trying on physical samples at a shop here in WA. The size widget was way off in informing me about which size to buy.”

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Posted 1 month ago

“All good but not made for people with any muscle on their upper body”

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Posted 1 month ago

“Pruduct is great, however express postage for 1 vest is way too expensive.”

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Posted 1 month ago

“High quality product and compression on Bib and Trikot is great value. I like the Maap design and colors. It is expensive but worth it”

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Posted 1 month ago

“The kit is perfect. Fits great. My only complaint is the super slow standard shipping. Over 10 business days from California to New York. Ridiculously slow.”

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Posted 1 month ago

MAAP is rated 4.6 based on 2,888 reviews