MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,074 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“MAAP needs to sort out shipping to Canada. $97 in taxes and duties for a jersey is crazy. Especially for a warrantied item which was listed as item value and not paid value on the shipping slip. MAAP made it right with a refund of the duties. Would be nice to see an all in price including everything on the MAAP site for shipping to Canada.”

Helpful Report

Posted 1 hour ago

“Sizes run very small - at least 1 if not 2 smaller than usual”

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Posted 9 hours ago

“Great product”

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Posted 1 day ago

“Initially was disappointed that the free international shipping was not automatically included in my order that met the required criteria; however it was later rectified after chat enquiry. Products were received in short order and were as advertised. Very happy with the quality of the shoes and jersey. My only reservations for future referrals and orders are the extra duties that I had to pay to clear customs.”

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Posted 2 weeks ago

“Nice cool store in great atmosphere. You must have seen. The colours of the jerseys are unfortunately not mine - I like strong colours - und the sleeve lenght was to long. So I bought a cap, which fits very well.”

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Posted 2 weeks ago

“Great service and quick delivery of quality product. The new fabric of the Alt Road jerseys is great for big days in the sun”

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Posted 3 weeks ago

“Really well-fitting shorts with an excellent, low profile chamois that is super comfortable on long rides. The only downside is the band on the legs is pretty firm and potentially gives the sausage effect.”

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Posted 4 weeks ago

“Your POS needs to be looked at. Now I only get a receipt, not a tax invoice. Had do some calls to get one. Still doesn't say tax invoice. Prices are certainly on the high end.”

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Posted 1 month ago

“I visited the store; however, I was advised by staff to shop online due to an extensive range available for women's cycling gear. Unfortunately, after purchasing the team evo bib in XXS due to the extra comfort in chamois to support frequent endurance riding, on first wear, it has bunched up in the crutch and been uncomfortable without enough support in the shoulders. Also, the colour bronze green is different in person than it is pictured online, which was disappointing. Love the brand but disappointed by this purchase, intended to be an investment for riding.”

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Posted 1 month ago

“The quality of the fabrics are really good! However, some of the threadings start to come loose or rip with use. Perhaps high stretch areas can be reinforced?”

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Posted 1 month ago

“Both the bib and jersey are great quality, the design is great and the breathability is excellent. The price is very expensive and I don’t think I could be as loyal as I’d like to be due to this.”

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Posted 1 month ago

“Well designed website, easy to navigate and locate the size charts”

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Posted 1 month ago

“It was good but the design is peeling off”

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Posted 1 month ago

“Hi! I am literally living my MAAP on bike gear! LOVE. Off bike sizing is very odd and clothing is way too wide. Even for the style you are going for. It’s like wearing a hula hoop. So far I have purchased a t shirt and 2 sweaters. All too wide. But my on bike gear is my favorite and the only ones I reach for now!! So you guys are definitely getting it right!!! 💗”

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Posted 1 month ago

“Quick delivery and easy to order. Note without discounts, MAAP clothing is very expensive and doesn't seem to last against the likes of pedla/pedal mafia”

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Posted 2 months ago

“Good quality and nice design”

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Posted 2 months ago

“Product quality doesn’t seem to be what it used to be and prices are going up!”

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Posted 2 months ago

“Ordered my first product was super high quality fast delivery absolutely no problems”

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Posted 2 months ago

“Customer support were prompt and efficient. Bibs are great.”

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Posted 3 months ago

“Good quality products but wish there was a cheaper shipping option. Happy to not have express shipping especially when I just want to buy smaller items”

Helpful Report

Posted 3 months ago

MAAP is rated 4.6 based on 3,074 reviews