MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and helpful, but can be more hospitality”

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Posted 21 hours ago

“Zeer tevreden over mijn aankoop bij MAAP! De kwaliteit, het design en de afwerking zijn uitstekend. De producten combineren comfort en stijl perfect, ideaal voor sportieve prestaties. Absoluut een aanrader!”

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Posted 3 days ago

Thanks for the great review! We really appreciate your support and hope you enjoy many great rides in your gear.

Posted 2 days ago

“I love this brand and it’s comfortable for long ride I like the race suit but the the last suit is amazing I will try it for more ride then I will tell u what I feel Amazing brand and like it”

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Posted 2 weeks ago

Thanks for the great review! We really appreciate your support and hope you enjoy many great rides in your gear.

Posted 2 days ago

“Products were getting better and better, but the order process and delivery time would still too long, as my latest order for example: ET290919276AU. Second, for the local delivery options, it would be better if I could choose the delivery time range or pick up from the local transition site, would be much flexible.”

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Posted 1 month ago

“Store was very busy on a Saturday and service took a bit longer than it should have. Staff member was friendly and polite and I got what I needed.”

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Posted 1 month ago

“Very easy, return”

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Posted 1 month ago

“Still good gear. Doesn't feel quite a s 'good' as it used to though? Alt road jersey bunches up and is not as good a cut as the rpevious gen. Cargo bib material feels slightly cheaper than previous models too. All subjective, and still good gear, just not as high a standard as what they used to deliver. IMO YMMV.”

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Posted 1 month ago

“It was great, but I lost the gilet on the first ride, it fell out of my jersey pocket”

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Posted 1 month ago

“Easy ordering, fast delivery, qualitively good products.”

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Posted 1 month ago

“Erg tevreden met de garantie van MAAP! De letters op mijn Apex Aeon koersbroek die ik een jaar geleden had aangeschaft begonnen los te laten. Een “warranty claim” ingediend en daarna vrij snel een nieuwe broek ontvangen! Super service! En top product.”

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Posted 1 month ago

“quality knee warmers, but no lrg warmers in stock”

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Posted 1 month ago

“Online experience is solid and easy to navigate In store experience (Oxford St. Sydney) is a little up its own ass”

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Posted 2 months ago

“It would be nice to see some pro level designs, (like what the pros are wearing that you sponsor), long sleeve and short sleeve of the same or similar designs as a lot of newly introduced cycling bibs and tops just don't hit the mark at all, at the moment, with their cheap looking colour scheme and patterns. Every race I have been to or club ride, no one is wearing the newly introduced line of MAAP, gear that was released 12-18mths ago is what they are wearing, it looks clean, race inspired and timeless, that's what we are all wanting to see and are prepared to invest in. People don't buy a $15-$20k bike to cheapen it by wearing poor looking kit.”

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Posted 2 months ago

“Friendly service at the Sydney store”

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Posted 2 months ago

“Good, easy returns and orders arrive quickly.”

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Posted 2 months ago

“Good, just hefty duties. Recommend maap, but through local dealers”

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Posted 2 months ago

“Gear is excellent for style, purpose and comfort but too expensive for my budget. Recently visited MAAP Collingwood which was a positive experience purchasing Socks, Cap and Vest. Whilst I have purchased new MAAP clothing over the past 2-3 years I look for second hand options given high cost of new.”

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Posted 2 months ago

“The store had a nice range but seemed like they didn’t have a lot of stock but I eventually realised you have to ask the staff to find you a size out the back because to keep a minimal aesthetic there isn’t much on the shelf. It felt like a shop not really aimed at beginners.”

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Posted 2 months ago

“Online chat is very good and helpful (although, I asked about stock in store and was misinformed resulting in an unnessary trip). In-store is a bit hit or miss. Staff (particularly the males) in the Collingwood store aren't particulary friendly.”

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Posted 2 months ago

“MAAP produces some of the best riding apparel today. As an ultra-distance off road cyclist, the particularly like the Alt.Road collection for its comfort and performance features. The only thing that’s left is wet weather pants that I’m hoping we will get to see at some point.”

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Posted 3 months ago

MAAP is rated 4.6 based on 3,899 reviews