MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,887 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,887 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“While the products continue to be of high quality, it was disappointing that I had to pay postage. This was due to my use of a gift voucher, which brought the total below the free postage amount of $250. Seems a little unfair!”

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Posted 5 hours ago

“The custom charge me 40 % . That the discount is not enough. The shipping shall inform custom charge fee before orders. Br,”

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Posted 2 weeks ago

“Lamentablemente al seleccionar Pro bib 2.0, me equivoqué en la talla y la badana es muy delgada.”

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Posted 1 month ago

Hi Germán, Thanks for taking the thanks for taking the time to let us know about your experience with the pro bib 2.0. You can exchange if the size isn't right, just head to our return portal here: https://returnseu.maap.cc/#/ Hola Germán, Gracias por tomarte el tiempo de contarnos tu experiencia con el pro bib 2.0. Puedes cambiar si el tamaño no es el correcto, solo dirígete a nuestro portal de devoluciones aquí: https://returnseu.maap.cc/#/

Posted 1 month ago

“Would happily give MAAP 5 stars but the £10 postage if you spend under a certain limit really annoyes me. Products are always great!”

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Posted 1 month ago

“Everything is so damn expensive. Most of your collection has meh colors”

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Posted 1 month ago

“Sizing of the Alt Road Themal Jacket was inconsistent with other jerseys I have purchased. Normally I am large in MAAP but the jacket size M would have been equivalent.”

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Posted 1 month ago

“Service was fine, but the size recommendation did not fit.”

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Posted 1 month ago

“Love the clothes. Hate the extra bill that comes after my purchase for taxes and customs”

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Posted 1 month ago

“Too expensive. Staff sometimes helpful sometimes nahh... could be better.”

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Posted 2 months ago

“Long time MAAP customer. Feel as though the quality has been dropping recently. Have had multiple quality issues with products.”

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Posted 2 months ago

“Maap is good but a bit WOKE for my liking and pretty pricey.”

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Posted 2 months ago

“good service XXL sizes differ from item to item, being 190cm tall and 100kg alot of xxl is too small ?”

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Posted 2 months ago

“Socks were okay - meaning not as long as i expected the l/xl ones.”

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Posted 2 months ago

“Amazing products, super happy with the quality. Though I dropped into the Lab in Melbourne over the weekend and the staff were a little surly, and pointed out that it was inconvenient for them to swap an item that was too small as it had just been replaced by the new season stock (though they did happily replace it, just felt like I don't need to know that, just swap it with a smile).”

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Posted 2 months ago

“T-Shirts und Socken sind perfekt, an den Hosen könnte man noch was rausholen.”

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Posted 3 months ago

“I want to be given the opportunity to review the cycle shorts i bought”

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Posted 3 months ago

“I was a little disappointed when I ordered 2 jerseys the order was noted as filled and on its way. However, the day it was to arrive, I got a note that one jersey had been refunded and would not be delivered. The main issue was, I ordered a second jersey as an opportunistic purchase and the jersey I had really wanted was not filled in my order and cancelled. That being said, I have otherwise had good experience with MAAP.”

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Posted 4 months ago

“Has gotten incredibly expensive for what it is.”

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Posted 4 months ago

“The jersey I got runs very small. I am an XL in Rapha but the XL I got is small.”

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Posted 4 months ago

“Quality top but too expensive when compared against like for like competitors (Rapha). Sizing chart is a little off, as an XXL would have been a better fit. Postage took longer than expected. I recently ordered bibs from Spain that took less time to get to me, and I'm in Perth, WA. There's other cycling kit suppliers out there that provide kit just as good for less dollars. Also, the sizes available online are always sold out. I bought as a first pass/try, but likely won't buy again.”

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Posted 5 months ago

MAAP is rated 4.6 based on 2,887 reviews