MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,493 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Your service was exellent. While my warranty return was a little slow, I appreciate the support you have provided. The only suggestion I could give would be to set some expectations around turn around time for a warranty review, average turn around time plus 3-4 days would be fine. This would mean you will likely meet expectations as long as the distrubtion isn't too wide :)”

Helpful Report

Posted 12 hours ago

“The staff are friendly, but since i just got into cycling, i was surprised on how expensive cycling kits are. Nonetheless maap is one of the coolest kit available.”

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Posted 13 hours ago

“Always great service , can’t be faulted at all . Had a jersey repaired as there was a pin hole in the sleeve. No fuss garment was repaired and I also baught a new one as well.”

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Posted 1 day ago

“Excellent service at the Sydney store both buying product and on Women’s rides! Really fun, inclusive environment.”

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Posted 2 days ago

“I made a warranty claim for bib shorts as the stitching started to come undone. The process was very easy and I had replacement bib shorts within a couple of days.”

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Posted 3 days ago

“Happy shopping, nice price, very good conditions of what I received”

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Posted 4 days ago

“Alls good but pls keep your pricing affordable and competitive. Don’t get head over heels”

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Posted 4 days ago

“The long sleeve winter is fantastic. Warm, fits perfectly & feels comfortable against your skin. Excellent for cold Christchurch days, as an extra layer. 👌”

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Posted 4 days ago

“Es klappt alles hervorragend, die Produkte sind toll und ich könnte glücklicher nicht sein”

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Posted 5 days ago

“Es la marca de ciclismo q mas me gusta, por su diseño y por lo comoda q es la ropa”

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Posted 5 days ago

“Great products, fast delivery”

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Posted 6 days ago

“Best customer service and apparel.”

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Posted 1 week ago

“Alt_road bib short 100%”

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Posted 1 week ago

“Quality service.”

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Posted 1 week ago

“Well made product and good color choices.”

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Posted 1 week ago

“MAAP just works for me. I've worn their products for years - and still love it after all these years. I've struggle with bib comfort, but seem to always be dialed in with MAAP, so it's my go-to! I'm pumped on the new Beta Aero design. I like my kits to be loud so this new vibe is my jam!”

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Posted 1 week ago

“Excellent customer service and stand by their warranty”

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Posted 1 week ago

“The staff and community. Jackson found me out riding solo and saw I was from out of town. He then decided to take me on an impromptu tour of the best highlights nearby on a ride and said to drop by the shop the next day. I didn’t know it at the time but already planned to meet another friend for the 6am MAAP ride and loved it. Afterwards I showered, got in my “civies” and returned to scoop a whole complete kit. The kit is excellent but the community is what gives it sentimental value. Great work to your team and thanks for hiring and encouraging that environment. Cheers, Joe from San Diego.”

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Posted 1 week ago

“Easy shopping experience and very fast delivery.”

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Posted 1 week ago

“Super fast postage and the item i chose was in the sale and arrived quickly with good communication”

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Posted 1 week ago

MAAP is rated 4.6 based on 3,493 reviews