MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,664 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The custom charge me 40 % . That the discount is not enough. The shipping shall inform custom charge fee before orders. Br,”

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Posted 11 months ago

“Lamentablemente al seleccionar Pro bib 2.0, me equivoqué en la talla y la badana es muy delgada.”

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Posted 11 months ago

Hi Germán, Thanks for taking the thanks for taking the time to let us know about your experience with the pro bib 2.0. You can exchange if the size isn't right, just head to our return portal here: https://returnseu.maap.cc/#/ Hola Germán, Gracias por tomarte el tiempo de contarnos tu experiencia con el pro bib 2.0. Puedes cambiar si el tamaño no es el correcto, solo dirígete a nuestro portal de devoluciones aquí: https://returnseu.maap.cc/#/

Posted 11 months ago

“Would happily give MAAP 5 stars but the £10 postage if you spend under a certain limit really annoyes me. Products are always great!”

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Posted 11 months ago

“Everything is so damn expensive. Most of your collection has meh colors”

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Posted 11 months ago

“Sizing of the Alt Road Themal Jacket was inconsistent with other jerseys I have purchased. Normally I am large in MAAP but the jacket size M would have been equivalent.”

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Posted 1 year ago

“Service was fine, but the size recommendation did not fit.”

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Posted 1 year ago

“Love the clothes. Hate the extra bill that comes after my purchase for taxes and customs”

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Posted 1 year ago

“Too expensive. Staff sometimes helpful sometimes nahh... could be better.”

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Posted 1 year ago

“Long time MAAP customer. Feel as though the quality has been dropping recently. Have had multiple quality issues with products.”

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Posted 1 year ago

“Maap is good but a bit WOKE for my liking and pretty pricey.”

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Posted 1 year ago

“good service XXL sizes differ from item to item, being 190cm tall and 100kg alot of xxl is too small ?”

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Posted 1 year ago

“Socks were okay - meaning not as long as i expected the l/xl ones.”

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Posted 1 year ago

“Amazing products, super happy with the quality. Though I dropped into the Lab in Melbourne over the weekend and the staff were a little surly, and pointed out that it was inconvenient for them to swap an item that was too small as it had just been replaced by the new season stock (though they did happily replace it, just felt like I don't need to know that, just swap it with a smile).”

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Posted 1 year ago

“T-Shirts und Socken sind perfekt, an den Hosen könnte man noch was rausholen.”

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Posted 1 year ago

“I want to be given the opportunity to review the cycle shorts i bought”

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Posted 1 year ago

“I was a little disappointed when I ordered 2 jerseys the order was noted as filled and on its way. However, the day it was to arrive, I got a note that one jersey had been refunded and would not be delivered. The main issue was, I ordered a second jersey as an opportunistic purchase and the jersey I had really wanted was not filled in my order and cancelled. That being said, I have otherwise had good experience with MAAP.”

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Posted 1 year ago

“Has gotten incredibly expensive for what it is.”

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Posted 1 year ago

“The jersey I got runs very small. I am an XL in Rapha but the XL I got is small.”

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Posted 1 year ago

“Quality top but too expensive when compared against like for like competitors (Rapha). Sizing chart is a little off, as an XXL would have been a better fit. Postage took longer than expected. I recently ordered bibs from Spain that took less time to get to me, and I'm in Perth, WA. There's other cycling kit suppliers out there that provide kit just as good for less dollars. Also, the sizes available online are always sold out. I bought as a first pass/try, but likely won't buy again.”

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Posted 1 year ago

“Overall the jersey & bib is satisfactory. But the kits are overpriced, too expensive. If the price can be lower, I will buy more.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,664 reviews