MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,952 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Good product. Return customer. Website is easy to navigate.”

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Posted 10 months ago

“The delivery was speedy and the products are great – I'm only leaving 4 stars because the products came in plastic packaging and each item was wrapped in its own plastic bag. Cut out the excess plastic and use paper envelopes! Other than that, stellar service.”

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Posted 10 months ago

“I have tried various other brands such as PNS, Assos, Black sheep but Maap products fit me the best and always felt high quality. However recent changes made it slightly more difficult to shop such as free shipping only for purchases over $500 instead of $250 and increase of almost $60 after chnaging from AUD to local currency. That left a bad taste in my shopping experience hence the deduction in stars”

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Posted 10 months ago

“Found the online experience good. The sizing I find a little smaller than Rapha. I’ve now ordered pair of medium and a pair of large bibs as I’m borderline. Currently recovering from open heart surgery so it’s a nice little thing to look forward to pulling on out on the road. Thank you”

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Posted 10 months ago

“Long sleeve jersey was good and it works well under hot sunny conditions. I used it on my TT bike and had slight abrasion on my elbows. The material was not ultra soft (compared to Rapha) to prevent abrasion. But it would be perfect for long hot days on the road bike drop bars. Pricey for a jersey.”

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Posted 10 months ago

“Great returns service but disappointed product was faulty to begin with”

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Posted 10 months ago

“Reply was pretty quick-and helpful”

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Posted 10 months ago

“Great! Customer service was fantastic and very helpful. I loved my order, although the cost of shipping was quite high despite my purchase. Duties to Canada are also quite tough so I won’t be able to regularly purchase items from maap.”

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Posted 10 months ago

“Products are of good quality. My previouspair of bib started to thin out after two years. While not covered by warranty, the team still gave me a discount code to help with the purchase of a new kit. That was really nice of the team.”

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Posted 10 months ago

“The top was a good fit, service was great, and dispatched quickly.”

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Posted 10 months ago

“Purchased sock all went well and was very happy with purchase”

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Posted 10 months ago

“fast shipping. good quality kits. the jersey was slightly too long for my asian build”

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Posted 11 months ago

“Maap don’t stop on quality. It’s so important to have high quality, eco friendly fabrics. My only thoughts are, would love ❤️ to see a lazer cut bib for women and men. 🙏🙏”

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Posted 11 months ago

“Products are high quality, great design, fast delivery. Price is very high so it's a splurge item, not necessarily first choice”

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Posted 11 months ago

“Gear is excellent quality, I need a size up from what I would normally but very happy with it.”

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Posted 11 months ago

“I received the shipment 4 days after I placed the order. Everything was nicely wrapped up, and the shipment was done professionally. The quality of the product is up to expectation but for the price I paid, I don't think it's exceptional. Perhaps MAAP should look at improving the color schemes or the design of the garment printing.”

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Posted 11 months ago

“inconsistent sizing, but great quality otherwise”

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Posted 11 months ago

“Good availability and quick delivery from the time of order.”

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Posted 11 months ago

“Package on time, everything was fine”

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Posted 11 months ago

Thanks for your positive review, Lukas!

Posted 11 months ago

“Lightweight Gilet for cooler mornings, perfect size & great fit.”

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Posted 1 year ago

MAAP is rated 4.6 based on 2,952 reviews