MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,493 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Product quality doesn’t seem to be what it used to be and prices are going up!”

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Posted 8 months ago

“Ordered my first product was super high quality fast delivery absolutely no problems”

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Posted 9 months ago

“Customer support were prompt and efficient. Bibs are great.”

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Posted 9 months ago

“Good quality products but wish there was a cheaper shipping option. Happy to not have express shipping especially when I just want to buy smaller items”

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Posted 9 months ago

“I experienced some inconvenients with ordering a thermal jersey and the team did their best to help me. So i'm grateful for that.”

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Posted 9 months ago

“Fhjjjhgddssss”

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Posted 9 months ago

“The Maap Kit is the best value for money kit around, end of story.”

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Posted 9 months ago

“I have purchased a MAAP Jersey and Maap Bibshorts recently. I nwore them while riding through France and Italy and found them to be of great quality. The jersey was comfortable and the bib shorts didn't move.”

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Posted 10 months ago

“Have been a big fan of Maap since the first purchase in 2019. My only negative feedback is the length of the arms on the long sleeve kit. It has gradually gotten longer over the years meaning that it bunches quite considerably on the arm now rather than having a seamless fit (and I don’t have short arms in comparison to the rest of my body). Aside from that - Maap is great, and the range of kit and price point can suit a lot of people. Thanks guys! Plus please review the length on the long arm cuts and go back to how the early kits were measured.”

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Posted 10 months ago

“Gear has improved a lot over the years well done. Website is easy to navigate and shop, although it's hard working out the fabric weights of items at times. Sizing is always on the smaller size not sure the Australian consumer is a S or M.”

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Posted 10 months ago

“The product quality is excellent, exactly what I expected from MAAP. Although there was a delay in shipping, their customer service team responded quickly and handled the situation with professionalism. I really appreciated how timely and efficient the support was—great experience overall!”

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Posted 10 months ago

“Customer service is great. Had a quality issue on one item in my order and was resolved in a timely manner. Only gave a 4 stars as their online form needs to be updated as the instructions are out of date but customer service did provide some guidance on what to do via email.”

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Posted 10 months ago

“Release more mesh long sleeves. Fat boy here and in 90% of your kit I look like a bunnings sausage when the skin shrinks and the meat pokes out the ends. Understand tailoring to the XXL may not exactly be the brand’s aspiration but it would be nice to buy some nice riding kit that makes me feel as good as the product looks on rack.”

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Posted 10 months ago

“Prices are rediculus compared to just 3 years ago...and quality is not better...”

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Posted 10 months ago

“Staff at the Maap Lab Melb were very helpful and knowledgeable. Exchanged my privateer jersey to a different colour and size with no hastle.”

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Posted 10 months ago

“Design is good, high quality fabric, but the sewing quality could be better”

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Posted 10 months ago

“All good overall, refund for returned items took a bit long”

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Posted 10 months ago

“I found a really great range of options in my size in the recent sale. I would have liked a non-express postage option to select from, and I had a much better success rate with right size after trying on physical samples at a shop here in WA. The size widget was way off in informing me about which size to buy.”

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Posted 10 months ago

“All good but not made for people with any muscle on their upper body”

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Posted 10 months ago

“Pruduct is great, however express postage for 1 vest is way too expensive.”

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Posted 10 months ago

MAAP is rated 4.6 based on 3,493 reviews