MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,665 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,665 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nice quality looks great probably a bit too expensive!”

Helpful Report

Posted 1 month ago

“From product to shipping all good”

Helpful Report

Posted 1 month ago

“Friendly and accommodating.”

Helpful Report

Posted 1 month ago

“Look I honestly love the kit that I bought, it’s comfy, it’s compressive, it’s good, only thing that’s kinda pissing me off if after washing it following the care instructions, the threads love releasing themselves”

Helpful Report

Posted 2 months ago

“Des vêtements de cyclisme de très haute qualité, coupe parfaite et performance au top.”

Helpful Report

Posted 2 months ago

“Nicely design product. Bit of hit or miss quality.”

Helpful Report

Posted 2 months ago

“I really enjoyed my visit to the MAAP store. The space itself is beautifully designed, modern, clean, and very much in line with the brand’s aesthetic. The customer service was also excellent; staff were friendly, attentive, and happy to help without being pushy.”

Helpful Report

Posted 2 months ago

“service is good only if you look like you can afford the kits.. if you look like you are not buying anything the y wont even look at you”

Helpful Report

Posted 2 months ago

“Brought some gloves and got two different gloves, im from another country and had to back to the store before leaving, Also Melbourne store stock didn’t match the website and couldn’t purchase what i wanted, One suggestion would be add Alt road long winter bibs tights to the range”

Helpful Report

Posted 2 months ago

“Customer service on phone excellent. 2 day delivery in Melbourne suburb excellent. Expensive even on sale. But flow jacket an excellent product”

Helpful Report

Posted 3 months ago

“I always have liked MAAP a lot. For my budget a bit expensive but I always wait for the sale.”

Helpful Report

Posted 3 months ago

“I've been a MAAP customer for a number of years now, and mostly had very positive experiences with both the kit and the service. I recently bought the 'PAM' release which I love, but thought it was a bit rough not to be able to take advantage of a bundle deal when buying knicks, 2 x jersey and socks.”

Helpful Report

Posted 4 months ago

“Tour down under pop up store great experience”

Helpful Report

Posted 4 months ago

“Quick shipping with quality product. Ordered Bib shorts long version and sizing was spot with XL for 36” inseam fitting perfectly. Would be nice to have more color options in future.”

Helpful Report

Posted 4 months ago

“Quality kit and fast delivery”

Helpful Report

Posted 4 months ago

“All greats with the entire products I have been utilizing so far. Nicely and neatly designed for cycling...love it One thing that make me slightly upset was your sales promotion before end of 2025 which was cutting the price after I bought it a few days I would give 5 stars instead of 4 because of this.😏😏”

Helpful Report

Posted 5 months ago

“There was a weird shipping SNAFU, it took longer than expected to get a response from customer service, but once I did the issue was quickly resolved.”

Helpful Report

Posted 5 months ago

“Good overall”

Helpful Report

Posted 5 months ago

“Overall have had good experiences with MAAP. Recently was disappointed to not have crash protection honored on a helmet after an accident that landed me in hospital. Still like MAAP design and quality but will consider other brands in future for helmets or other high cost apparel that might get damaged in crashes.”

Helpful Report

Posted 5 months ago

“Pretty nice kit, decent quality but probably not worth the price tag imo”

Helpful Report

Posted 5 months ago

MAAP is rated 4.6 based on 3,665 reviews