MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,299 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“The new knicks are a smaller fit (and lower cut?) than previous MAAP editions. I didn't pick this up before ordering and only noticed once i tried them on. Would have been good to know beforehand.”

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Posted 2 months ago

“Products were great. Jerseys fit well. One was a factory sample which was unexpected but quality seems similar.”

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Posted 2 months ago

“I usually wear an L and I ordered an XL and it still seems to be very tight! with most other bike wear sizing, the XL is just right for me with some wiggle room.”

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Posted 2 months ago

“Great service. Prompt and efficient. Nice staff.....very helpful and friendly.”

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Posted 2 months ago

“Mapp site is great. I like the size filters. Delivery was fast and I liked the access to the pre Black Friday sale. I got a discount code (10% off) after I made a purchase which was a little annoying to be honest. I would have only purchased 1 jersey then got a second one on further discount if I had of known. I know the intention was good but it was a little annoying.”

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Posted 2 months ago

“Quality control needs to be strengthened”

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Posted 2 months ago

“Nice designs and quality fit. Some workship defects apparent, please review your manufacturing QA”

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Posted 2 months ago

“Recently purchased Blur Air Jersey. High quality product. The fabric is great with nice ventilation for hot climate. Yet aero fit around the body. The sleeves are longer than I expected but a nice pro look. Very happy with the purchase”

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Posted 2 months ago

“Vey fast shipping”

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Posted 2 months ago

“MAAP needs to sort out shipping to Canada. $97 in taxes and duties for a jersey is crazy. Especially for a warrantied item which was listed as item value and not paid value on the shipping slip. MAAP made it right with a refund of the duties. Would be nice to see an all in price including everything on the MAAP site for shipping to Canada.”

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Posted 3 months ago

“Sizes run very small - at least 1 if not 2 smaller than usual”

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Posted 3 months ago

“Great product”

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Posted 3 months ago

“Initially was disappointed that the free international shipping was not automatically included in my order that met the required criteria; however it was later rectified after chat enquiry. Products were received in short order and were as advertised. Very happy with the quality of the shoes and jersey. My only reservations for future referrals and orders are the extra duties that I had to pay to clear customs.”

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Posted 3 months ago

“Nice cool store in great atmosphere. You must have seen. The colours of the jerseys are unfortunately not mine - I like strong colours - und the sleeve lenght was to long. So I bought a cap, which fits very well.”

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Posted 3 months ago

“Great service and quick delivery of quality product. The new fabric of the Alt Road jerseys is great for big days in the sun”

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Posted 3 months ago

“Really well-fitting shorts with an excellent, low profile chamois that is super comfortable on long rides. The only downside is the band on the legs is pretty firm and potentially gives the sausage effect.”

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Posted 4 months ago

“Your POS needs to be looked at. Now I only get a receipt, not a tax invoice. Had do some calls to get one. Still doesn't say tax invoice. Prices are certainly on the high end.”

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Posted 4 months ago

“I visited the store; however, I was advised by staff to shop online due to an extensive range available for women's cycling gear. Unfortunately, after purchasing the team evo bib in XXS due to the extra comfort in chamois to support frequent endurance riding, on first wear, it has bunched up in the crutch and been uncomfortable without enough support in the shoulders. Also, the colour bronze green is different in person than it is pictured online, which was disappointing. Love the brand but disappointed by this purchase, intended to be an investment for riding.”

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Posted 4 months ago

“The quality of the fabrics are really good! However, some of the threadings start to come loose or rip with use. Perhaps high stretch areas can be reinforced?”

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Posted 4 months ago

“Both the bib and jersey are great quality, the design is great and the breathability is excellent. The price is very expensive and I don’t think I could be as loyal as I’d like to be due to this.”

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Posted 4 months ago

MAAP is rated 4.6 based on 3,299 reviews