MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been wearing MAAP since 2021. Although I’d to try the brands, I always go back to MAAP because of their good workmanship, customer service and design. However, the prices have been creeping upwards over the recent years. And I’m begin to ask myself whether the price of MAAP is worth it.”

Helpful Report

Posted 4 months ago

“I ordered according to my jeans size and found the bibs a bit tight and short. Great bibs but wish I had gone up one size.”

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Posted 4 months ago

“The people and the product are fantastic. My most recent purchase was a World Bike Day sale item which I got access to 24 hours early. The only thing that could have gone better is if I had the option to pick up from the store in Melbourne.”

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Posted 4 months ago

“Fast dispatch. Sizing runs a bit on the small side.”

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Posted 4 months ago

“I love everything except the international shipping. We live in the Philippines and if it is possible not to declare the whole amount in customs that would be great. Custom taxes in the Philippines are really expensive. Thank you.”

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Posted 4 months ago

“The top purchased is excellent in terms of quality. While the clothing is great, the postage was very steep when buying from New Zealand so I’m hesitant to purchase in future due to this.”

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Posted 5 months ago

“Nice shop. Good staff”

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Posted 5 months ago

“Ive said this before I think "It’s funny because the barrier to entry for your brand isn’t price. A lot of us bigger athletes who are hybrid across sports actually think the price is affordable. The issue is the fit and sizing. That’s what keeps many of us out of the brand. I’m looking forward to the day you allocate stock and designs for riders with bigger shoulders and chests. I keep noticing your larger sizes sell out first, so it feels like there’s clear demand there already. I haven’t made the leap yet, but I keep seeing discussions in forums and groups where people are moving to the Chinese replicas simply because they offer larger sizing in the same designs, and apparently the copies are getting pretty good. I’m not there yet, but if sizing doesn’t increase, I might end up joining the others who are recommending it. I’d genuinely love to buy the real thing, but the fit is the barrier, not the price." In adding to that, I can see a world where MAAP keeps on the road its on and it may end up eating itself like other businesses in similar growth curves have.”

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Posted 5 months ago

“All good but the increase in pricing is significant.”

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Posted 5 months ago

“Overall, I had a great experience with MAAP. The kit looks amazing, fits perfectly, and the quality feels premium. Shipping was smooth and everything arrived quickly. The only small issue was that my jersey arrived with a slight pulled thread/snag that caused a tiny stretch in the fabric. Aside from that, I absolutely love the kit and would still order again.”

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Posted 5 months ago

“Nice quality looks great probably a bit too expensive!”

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Posted 5 months ago

“From product to shipping all good”

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Posted 5 months ago

“Friendly and accommodating.”

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Posted 5 months ago

“Look I honestly love the kit that I bought, it’s comfy, it’s compressive, it’s good, only thing that’s kinda pissing me off if after washing it following the care instructions, the threads love releasing themselves”

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Posted 6 months ago

“Des vêtements de cyclisme de très haute qualité, coupe parfaite et performance au top.”

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Posted 6 months ago

“Nicely design product. Bit of hit or miss quality.”

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Posted 6 months ago

“I really enjoyed my visit to the MAAP store. The space itself is beautifully designed, modern, clean, and very much in line with the brand’s aesthetic. The customer service was also excellent; staff were friendly, attentive, and happy to help without being pushy.”

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Posted 6 months ago

“service is good only if you look like you can afford the kits.. if you look like you are not buying anything the y wont even look at you”

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Posted 6 months ago

“Brought some gloves and got two different gloves, im from another country and had to back to the store before leaving, Also Melbourne store stock didn’t match the website and couldn’t purchase what i wanted, One suggestion would be add Alt road long winter bibs tights to the range”

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Posted 6 months ago

“Customer service on phone excellent. 2 day delivery in Melbourne suburb excellent. Expensive even on sale. But flow jacket an excellent product”

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Posted 6 months ago

MAAP is rated 4.6 based on 3,899 reviews