MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,395 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,395 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Your POS needs to be looked at. Now I only get a receipt, not a tax invoice. Had do some calls to get one. Still doesn't say tax invoice. Prices are certainly on the high end.”

Helpful Report

Posted 5 months ago

“I visited the store; however, I was advised by staff to shop online due to an extensive range available for women's cycling gear. Unfortunately, after purchasing the team evo bib in XXS due to the extra comfort in chamois to support frequent endurance riding, on first wear, it has bunched up in the crutch and been uncomfortable without enough support in the shoulders. Also, the colour bronze green is different in person than it is pictured online, which was disappointing. Love the brand but disappointed by this purchase, intended to be an investment for riding.”

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Posted 5 months ago

“The quality of the fabrics are really good! However, some of the threadings start to come loose or rip with use. Perhaps high stretch areas can be reinforced?”

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Posted 5 months ago

“Both the bib and jersey are great quality, the design is great and the breathability is excellent. The price is very expensive and I don’t think I could be as loyal as I’d like to be due to this.”

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Posted 6 months ago

“Well designed website, easy to navigate and locate the size charts”

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Posted 6 months ago

“It was good but the design is peeling off”

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Posted 6 months ago

“Hi! I am literally living my MAAP on bike gear! LOVE. Off bike sizing is very odd and clothing is way too wide. Even for the style you are going for. It’s like wearing a hula hoop. So far I have purchased a t shirt and 2 sweaters. All too wide. But my on bike gear is my favorite and the only ones I reach for now!! So you guys are definitely getting it right!!! 💗”

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Posted 6 months ago

“Quick delivery and easy to order. Note without discounts, MAAP clothing is very expensive and doesn't seem to last against the likes of pedla/pedal mafia”

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Posted 6 months ago

“Good quality and nice design”

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Posted 6 months ago

“Product quality doesn’t seem to be what it used to be and prices are going up!”

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Posted 7 months ago

“Ordered my first product was super high quality fast delivery absolutely no problems”

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Posted 7 months ago

“Customer support were prompt and efficient. Bibs are great.”

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Posted 7 months ago

“Good quality products but wish there was a cheaper shipping option. Happy to not have express shipping especially when I just want to buy smaller items”

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Posted 7 months ago

“I experienced some inconvenients with ordering a thermal jersey and the team did their best to help me. So i'm grateful for that.”

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Posted 7 months ago

“Fhjjjhgddssss”

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Posted 8 months ago

“The Maap Kit is the best value for money kit around, end of story.”

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Posted 8 months ago

“I have purchased a MAAP Jersey and Maap Bibshorts recently. I nwore them while riding through France and Italy and found them to be of great quality. The jersey was comfortable and the bib shorts didn't move.”

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Posted 8 months ago

“Have been a big fan of Maap since the first purchase in 2019. My only negative feedback is the length of the arms on the long sleeve kit. It has gradually gotten longer over the years meaning that it bunches quite considerably on the arm now rather than having a seamless fit (and I don’t have short arms in comparison to the rest of my body). Aside from that - Maap is great, and the range of kit and price point can suit a lot of people. Thanks guys! Plus please review the length on the long arm cuts and go back to how the early kits were measured.”

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Posted 8 months ago

“Gear has improved a lot over the years well done. Website is easy to navigate and shop, although it's hard working out the fabric weights of items at times. Sizing is always on the smaller size not sure the Australian consumer is a S or M.”

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Posted 8 months ago

“The product quality is excellent, exactly what I expected from MAAP. Although there was a delay in shipping, their customer service team responded quickly and handled the situation with professionalism. I really appreciated how timely and efficient the support was—great experience overall!”

Helpful Report

Posted 8 months ago

MAAP is rated 4.6 based on 3,395 reviews