MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,952 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I had to wait 3 weeks for you to send my package; I think it was a confusion on your side.”

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Posted 4 months ago

“I like all the things I got from MAAP generally, although some bibs are not really that comfortable as I expected. But generally they are pretty and satisfying .”

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Posted 4 months ago

“Good product, well made and good fit. The price is hefty though.”

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Posted 4 months ago

“Purchased online from both full priced items and archive sale items. The only issue I have is I have never been able to log in with my password rather than the one time link Ava I’ve tried several times to reset my password but with no luck. A little bit annoying. Other than that my experience is always good. Orders are delivered quickly and returns are easy as. Happy customer”

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Posted 4 months ago

“Shoes are great but still waiting on a response re incorrect size inner sole.”

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Posted 4 months ago

“Very easy to order online and quick delivery. I really like the jersey but a little disappointed that it’s made in China.”

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Posted 5 months ago

“Fast delivery. Item wasn’t exactly what i was expecting. The fabric isn’t as nice as hoped.”

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Posted 5 months ago

“My recent experience was very mixed. I was trying to gain information about an up-comimg release. I called the customer service number 3 times, left a message each time and not one of the calls was returned or responded to. I tried using live chat twice and neither time was there any response. I asked a few qustions via email but received evasive replies. Very frustrating! I was finally able to order the item I was after. My experience improved from here. The item arrived next day, which was very impressive. The product is great, although I haven't worn it yet. I must say all emails I sent were responded to quickly. I'm suitably happy and will most likely purchase again.”

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Posted 5 months ago

“Get to ride with many friends at Maap ride and of cos Maap store friendly stuff and the New Jersey & bib always enjoy it👍🏻”

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Posted 5 months ago

“Great design & quality. Fast shipping.”

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Posted 5 months ago

“Extremely timely ordered online arrived a day or so later Wore the jersey over the weekend on a long ride was great for the cold morning kept the cold out and stored away for the afternoon”

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Posted 5 months ago

“it is just. beautiful :’)”

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Posted 5 months ago

“I hope see more promotional events coming soon, I hope the “Jersey + vest” bundle include long sleeve jersey.”

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Posted 5 months ago

“We went to the TDU in Adelaide in Jan were you had a pop up store ,I went on a few of your rides which were awesome I wanted to purchase the A tour jersey that you had ,sadly for me you ran out due to there looks and every body wanted one, I get your drops now i recently bought 2 pairs of you team socks great fit and looks .”

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Posted 5 months ago

“the overall locking/straps framework can be improved to be flexible. We can't adjust the strap as it is threaded.”

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Posted 5 months ago

“I purchased two pairs of socks, after a pair I had ripped. Postage cost of $20 was excessive I think.”

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Posted 6 months ago

“I bought my wife a cargo bib and she is very happy with it.”

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Posted 6 months ago

“Love the products. Style and quality is great. I got a couple of defected products and upon contacting support, I got a discount code for the price of the product I paid for and I didn't have to send back the defected garment. These defects were all cosmetic so the products can still be used and functional”

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Posted 6 months ago

“Products are great and shipping times are pretty fast which is much appreciated. The colour of jerseys isn't always accurate from online to in person so that's the one thing that could be improved upon. Being a bit more transparent about where products are produced would be good too- designed in Australia doesn't mean made in Australia and this isn't immediately clear on the site or product pages.”

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Posted 6 months ago

“Pretty much a five !good Steez and a comfortable kit, fast service I'm always a large in the bib shorts and these are definitely on the tighter side, hopefully that means free speed”

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Posted 6 months ago

MAAP is rated 4.6 based on 2,952 reviews