MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,299 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Products are great and shipping times are pretty fast which is much appreciated. The colour of jerseys isn't always accurate from online to in person so that's the one thing that could be improved upon. Being a bit more transparent about where products are produced would be good too- designed in Australia doesn't mean made in Australia and this isn't immediately clear on the site or product pages.”

Helpful Report

Posted 11 months ago

“Pretty much a five !good Steez and a comfortable kit, fast service I'm always a large in the bib shorts and these are definitely on the tighter side, hopefully that means free speed”

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Posted 11 months ago

“I have been using a Draft Vest for the last two years. Super fit, light weight and compact when stored in jersey pocket. The YKK zipper failed due to manufacture flaw, so MAAP issued me with a discount coupon for the full amount paid, so I could replace it with a new vest. What more can I say!”

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Posted 11 months ago

“Schöne Auswahl”

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Posted 11 months ago

“great product as usual. Would appreciate if the packing could be way smaller. a4 or smaller will be best. It adds additional forwarding cost 😭”

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Posted 11 months ago

“No hassle on ordeing with MAAP UK”

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Posted 1 year ago

“Ordering through the MAAP site was easy. I used the chat feature to learn more about bib measurements. So far so good.”

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Posted 1 year ago

“High quality products.”

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Posted 1 year ago

“Quality, Comfort and fit is really good / bib shorts are just too short / old fashioned and look like hot pants 😆”

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Posted 1 year ago

“The jersey is very comfortable although the sleeves are very long, approx 5 -8cm needs to be taken off from the cuff. I had to buy a large in order for it to fit, but the womens sizing is not so great in that it does not take into consideration different body types and the large has long arms and long torso.”

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Posted 1 year ago

“Quick delivery However, it is a bit troublesome to click back HKD every time after refreshed. Also, the size chart doesn’t match mine. Need 2 size down as compared with recommendation. Luckily I tried at shop before.”

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Posted 1 year ago

“Nice and easy shopping with fast delivery as always.”

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Posted 1 year ago

“love the design of your website, and it's easy to navigate. Didn't love that there was only express shipping and no other options.”

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Posted 1 year ago

“quick and prefect fit. Althogh some of the materials were not what I expected and were too hot for summer.”

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Posted 1 year ago

“Customer Service always excellent. I choose MAAP products because they are mostly good quality, and no other brand appeal’s aesthetically. I say mostly good, as my gloves have started fraying after a month or so of use”

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Posted 1 year ago

“I recently had an experience with MAAP, and while the product quality was great, the shipping process left much to be desired. The delivery speed was quite slow, and the only shipping option available was DHL. Unfortunately, DHL's shipping fees and taxes are significantly high. It would be great if MAAP could consider expanding logistics partners to include more affordable options.”

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Posted 1 year ago

“Fast delivery to France, great products and nice design.”

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Posted 1 year ago

“Delivery quick & efficient but pricey!”

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Posted 1 year ago

“No problems with order and shipping.”

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Posted 1 year ago

“The experience has been great. Was kept updated on the status of my order and shipping.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,299 reviews