MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,397 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,397 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Products are high quality, great design, fast delivery. Price is very high so it's a splurge item, not necessarily first choice”

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Posted 1 year ago

“Gear is excellent quality, I need a size up from what I would normally but very happy with it.”

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Posted 1 year ago

“I received the shipment 4 days after I placed the order. Everything was nicely wrapped up, and the shipment was done professionally. The quality of the product is up to expectation but for the price I paid, I don't think it's exceptional. Perhaps MAAP should look at improving the color schemes or the design of the garment printing.”

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Posted 1 year ago

“inconsistent sizing, but great quality otherwise”

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Posted 1 year ago

“Good availability and quick delivery from the time of order.”

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Posted 1 year ago

“Package on time, everything was fine”

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Posted 1 year ago

Thanks for your positive review, Lukas!

Posted 1 year ago

“Lightweight Gilet for cooler mornings, perfect size & great fit.”

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Posted 1 year ago

“Unfortunately, the jersey that arrived had a sewing error. I contacted customer service and immediately received a very satisfactory response. To avoid further shipping, I received a new jersey (which fits perfectly and has no errors) and was able to keep the old, faulty one. Thank you!”

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Posted 1 year ago

“Fast and good Costumer service, and very good product quality..”

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Posted 1 year ago

“Generally great, sometimes a little slow to get postage out but overall good.”

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Posted 1 year ago

“I have experienced some durability issues with bib shorts tearing at seams. I would also say that the sizing should be reviewed as i almost need to size up compared to industry norms.”

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Posted 1 year ago

“Preferring is easy, quick delivery. Productive is comfortable. Disappointed that the material/colour makes it look like i myself.”

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Posted 1 year ago

“The sizing has really changed recently.. S has gone from super fitted to quite baggy, products are great but consistency with fit-or at least, an adjusted size chart. Thanks for a super smooth and fast return process though. Service is always top notch.”

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Posted 1 year ago

“The website is easy to use and product came very quickly”

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Posted 1 year ago

“The sizing of their products is a bit special, at least for people with more muscular builds.My quality issue was resolved instantly and I was back to riding in full MAAP kit just a few days after. The support was very pleasant, non-order-related questions may take a few days.”

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Posted 1 year ago

“Shipping and curtom fees is a problem. The quality and fit is good. The zipper and the poor finishing on the back of the zipper is very basic.”

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Posted 1 year ago

“I have being buying maap apparel for years but recently my last purchases were very frustrating the 2 jerseys I bought size medium the exact size and model of the ones I own fit me terribly! There were definitely changes in the sizing or model. I tried a small size but it ran short…don’t know what to do…”

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Posted 1 year ago

“I've bought few other stuff from the online shop and things always ran smooth, until the last order in June. The package had been returned and I couldn't get in contact with customer service via email at all. After few weeks I contacted MAAP on Instagram per message and someone from the team reacted promptly. I received a refund and then I placed a new ordered. Very happy how it turned out!”

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Posted 1 year ago

“Everything is good except laundry shrinkage at first wash. I used cold water with soft detergent only.”