MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product quality is excellent, exactly what I expected from MAAP. Although there was a delay in shipping, their customer service team responded quickly and handled the situation with professionalism. I really appreciated how timely and efficient the support was—great experience overall!”

Helpful Report

Posted 1 year ago

“Customer service is great. Had a quality issue on one item in my order and was resolved in a timely manner. Only gave a 4 stars as their online form needs to be updated as the instructions are out of date but customer service did provide some guidance on what to do via email.”

Helpful Report

Posted 1 year ago

“Release more mesh long sleeves. Fat boy here and in 90% of your kit I look like a bunnings sausage when the skin shrinks and the meat pokes out the ends. Understand tailoring to the XXL may not exactly be the brand’s aspiration but it would be nice to buy some nice riding kit that makes me feel as good as the product looks on rack.”

Helpful Report

Posted 1 year ago

“Prices are rediculus compared to just 3 years ago...and quality is not better...”

Helpful Report

Posted 1 year ago

“Staff at the Maap Lab Melb were very helpful and knowledgeable. Exchanged my privateer jersey to a different colour and size with no hastle.”

Helpful Report

Posted 1 year ago

“Design is good, high quality fabric, but the sewing quality could be better”

Helpful Report

Posted 1 year ago

“All good overall, refund for returned items took a bit long”

Helpful Report

Posted 1 year ago

“I found a really great range of options in my size in the recent sale. I would have liked a non-express postage option to select from, and I had a much better success rate with right size after trying on physical samples at a shop here in WA. The size widget was way off in informing me about which size to buy.”

Helpful Report

Posted 1 year ago

“All good but not made for people with any muscle on their upper body”

Helpful Report

Posted 1 year ago

“Pruduct is great, however express postage for 1 vest is way too expensive.”

Helpful Report

Posted 1 year ago

“High quality product and compression on Bib and Trikot is great value. I like the Maap design and colors. It is expensive but worth it”

Helpful Report

Posted 1 year ago

“The kit is perfect. Fits great. My only complaint is the super slow standard shipping. Over 10 business days from California to New York. Ridiculously slow.”

Helpful Report

Posted 1 year ago

“Some times the sizing is inconsistent between products. Mainly in the shoulders and arms.”

Helpful Report

Posted 1 year ago

“Amazing quality on all garments. One little thing - the grippers on the knee warmers are a little tight (size S). This is my usual sizing in all brands.”

Helpful Report

Posted 1 year ago

“Why so much plastic packaging?”

Helpful Report

Posted 1 year ago

“Super simple checkout. Easy to navigate and visually appealing.”

Helpful Report

Posted 1 year ago

“Maap字體容易翹起，褲墊面布容易起毛球希望maap改良。謝謝”

Helpful Report

Posted 1 year ago

“Customer service was great in advising me about MAAP products based on my needs. Shipping took a lot longer than expected, however, which was a little frustrating. In the end, so happy with this purchase and will definitely purchase MAAP products again”