MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,299 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivery is very timely.”

Helpful Report

Posted 1 year ago

“Love this line, unfortunatly recent purchase which was sold out at Canada went to MAAP site to buy forgetting duties and taxes have to be paid so I did not accept it. But MAAP own site has come a long way from three years ago. I just wont buy online from site where duties and taxes involved. I want seemless, buy it and it's at your door.”

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Posted 1 year ago

“I purchased some items in the sale that never turned up. It's fine, not a big deal but obviously a bit disappointing that I can't get the discount rolled. The quality of the clothing is tip-top though.”

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Posted 1 year ago

“Shipping was fast and products will be a great addition to my wardrobe. The only thing is that I bought a few archived jerseys and they were not receive the bundle pricing when I checked out. I had tried to reach out via email over a week ago and still have not heard back. Thanks”

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Posted 1 year ago

“Quick shipping easy order”

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Posted 1 year ago

“Just bought two beanies and a tech shirt and they look solid. I bought them on sale, as I feel it would be a bit overpriced in comparison to other brands, just my opinion though. Also, I was surprised shipping is 20 AUD considering I am in Melbourne, that’s much more expensive than others.”

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Posted 1 year ago

“I love the brand and the overall product quality and style. However, I had a faulty product and tried to reach out to map and haven’t heard from them ever since (2 weeks now). That’s not very satisfying since the products are high prices.”

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Posted 1 year ago

“Ordered items were delivered within the expected timeframe. Quality of materials is superb. Just had an issue with the sweater which was not indicated on the product details page having a very relaxed fit. I even use the size recommending feature on their website but it did not help at all.”

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Posted 1 year ago

“Love MAAP - they're my go to. However, I do wish: 1. The women's jerseys were shorter 2. The straps on the women's bibs were shorter 3. Shipping within the US was faster. I'm in NY and receive MAAP orders from a cycling shop in Vancouver, CA faster than MAAP orders from the official site.”

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Posted 1 year ago

“Good kit but too expensive. Marketing emails are too frequent and end up being annoyingly spam like.”

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Posted 1 year ago

“Amazing product. Felt lucky to get my size on sale. Wish they offered free pick up rather than express delivery.”

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Posted 1 year ago

“Arms are a bit long for me”

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Posted 1 year ago

“Normally I am very satisfied with MAAP clothing, but this jacket was a rare disappointment. It would be nice to have an option to return products via post. I was only given the option to return via DHL, and now I have to go out of my way to drop off the package at the nearest outlet.”

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Posted 1 year ago

“Maap products are always top notch. However, it's disappointing that the shipments are coming from Australia now instead of Utah. Delivery takes a much longer time. It's also curious that you don't get Australian pricing (which is lower than the US) now that it's coming from there.”

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Posted 1 year ago

“Comfortable”

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Posted 1 year ago

“Had trouble with the sizing function on the website (wouldn’t work initially with chrome browser). Sizing in body chest and arms is good but garment length (jersey) is a little short, pockets quite high to reach into.”

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Posted 1 year ago

“The actual size of Women's Alt_Road Ride Tee 3.0 and Women's Alt_Road Ride LS Tee 2.0 are much bigger than the same size of Women's Prime Jacket or Women's Alt_Road Thermal Vest. Too bad.”

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Posted 1 year ago

“Very good quality product, will certainly buy again. However, product is significantly smaller than comparable products from brands with the same sizing charts. Will need to buy a size up from MAAP in future.”

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Posted 1 year ago

“Good. meet expectations.”

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Posted 1 year ago

“Good Service”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,299 reviews