MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,398 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,398 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thermal long sleeved training top - ticks all the boxes for riding in 7-15 degrees. Watch the sizing - I am 82kgs and 178cm but chose a large due to my larger chest size and glad I did. If you are endomorphic rather than ectomorphic in shape, size up. Chest size more important than height.”

Helpful Report

Posted 1 year ago

“MAAP has made great products since day one and customer service is top notch. I’ve been a loyal fan for a few years. However, the minimum order for free international shipping has increased and this makes it hard for Singaporeans to order from Maap. Suggestion to reduce minimum order to 350AUD instead of 500AUD for free shipping, as tax will be imposed onto Singaporeans anything above 400. With the reduction, I’m sure orders will increase. Hope I make a valid point. Thank you MAAP once again for making high quality cycling products !”

Helpful Report

Posted 1 year ago

“Can we come out with winter long sleeve jersey that's not mostly a block colour please? Maybe the Purple Ash/Aqua Green LPW Pro Air LS Jersey 2.0 in a thermal option. All the Winter range is pretty nice but mostly comes in one overall colour with a bit of graphic. The limited edition ranges like the MAAP X Bleach Werks in a thermal option would be sick. Also, maybe MAAP could have a few more Mediums made in those first runs.”

Helpful Report

Posted 1 year ago

“The quality of the service and products is great, but it looks like the product sizes are smaller than before.”

Helpful Report

Posted 1 year ago

“It's a great winter jacket, except the rear pockets are too high, making it nearly impossible to get items out of when riding. The delivery was super fast, only taking two days to arrive.”

Helpful Report

Posted 1 year ago

“Delivery is very timely.”

Helpful Report

Posted 1 year ago

“Love this line, unfortunatly recent purchase which was sold out at Canada went to MAAP site to buy forgetting duties and taxes have to be paid so I did not accept it. But MAAP own site has come a long way from three years ago. I just wont buy online from site where duties and taxes involved. I want seemless, buy it and it's at your door.”

Helpful Report

Posted 1 year ago

“I purchased some items in the sale that never turned up. It's fine, not a big deal but obviously a bit disappointing that I can't get the discount rolled. The quality of the clothing is tip-top though.”

Helpful Report

Posted 1 year ago

“Shipping was fast and products will be a great addition to my wardrobe. The only thing is that I bought a few archived jerseys and they were not receive the bundle pricing when I checked out. I had tried to reach out via email over a week ago and still have not heard back. Thanks”

Helpful Report

Posted 1 year ago

“Quick shipping easy order”

Helpful Report

Posted 1 year ago

“Just bought two beanies and a tech shirt and they look solid. I bought them on sale, as I feel it would be a bit overpriced in comparison to other brands, just my opinion though. Also, I was surprised shipping is 20 AUD considering I am in Melbourne, that’s much more expensive than others.”

Helpful Report

Posted 1 year ago

“I love the brand and the overall product quality and style. However, I had a faulty product and tried to reach out to map and haven’t heard from them ever since (2 weeks now). That’s not very satisfying since the products are high prices.”

Helpful Report

Posted 1 year ago

“Ordered items were delivered within the expected timeframe. Quality of materials is superb. Just had an issue with the sweater which was not indicated on the product details page having a very relaxed fit. I even use the size recommending feature on their website but it did not help at all.”

Helpful Report

Posted 1 year ago

“Love MAAP - they're my go to. However, I do wish: 1. The women's jerseys were shorter 2. The straps on the women's bibs were shorter 3. Shipping within the US was faster. I'm in NY and receive MAAP orders from a cycling shop in Vancouver, CA faster than MAAP orders from the official site.”

Helpful Report

Posted 1 year ago

“Good kit but too expensive. Marketing emails are too frequent and end up being annoyingly spam like.”

Helpful Report

Posted 1 year ago

“Amazing product. Felt lucky to get my size on sale. Wish they offered free pick up rather than express delivery.”

Helpful Report

Posted 1 year ago

“Arms are a bit long for me”

Helpful Report

Posted 1 year ago

“Normally I am very satisfied with MAAP clothing, but this jacket was a rare disappointment. It would be nice to have an option to return products via post. I was only given the option to return via DHL, and now I have to go out of my way to drop off the package at the nearest outlet.”

Helpful Report

Posted 1 year ago

“Maap products are always top notch. However, it's disappointing that the shipments are coming from Australia now instead of Utah. Delivery takes a much longer time. It's also curious that you don't get Australian pricing (which is lower than the US) now that it's coming from there.”

Helpful Report

Posted 1 year ago

“Comfortable”

Helpful Report

Posted 1 year ago

MAAP is rated 4.6 based on 3,398 reviews