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MAAP Reviews

4.6 Rating 2,886 Reviews
91 %
of reviewers recommend MAAP
4.6
Based on 2,886 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read MAAP Reviews
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Excellent e-commerce experience! Shop is top-notch. Communication as well. Quick delivery. 100% recommendation. Keep on!
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Posted 1 week ago
All perfect
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Posted 1 week ago
Love my new jersey. I chose large even though was recommended the medium in the size guide, because I am tall and I like the length
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Posted 1 week ago
MAAP took care of an issue I had with a product purchased quite a while ago, far above and beyond what I had expected. There are many great cycling kit brands out there now, but it's the after sales support that really stands out, and MAAP is at the top of my list of brands.
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Posted 1 week ago
I refreshed my winter gear with a sleeveless under vest, a long sleeved vest and winter jersey It’s the usual high quality though I thought the jersey might be a little thicker. For Australian winter it’s fine
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Posted 1 week ago
Great product
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Posted 1 week ago
WAste of time to get it from AU with tax and long duration and useless to link me back to SG website. WAste of time and money.
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Posted 2 weeks ago
I have not received my parcel yet or had an update. I have reached out to MAAP wondering what has happened and I still have not had a response
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Posted 2 weeks ago
Fantastic service and great product
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Posted 2 weeks ago
Very helpful!
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Posted 2 weeks ago
I recently purchased a jacket online and when it arrived, it was the wrong size. Upon contacting MAAP, I was told that the size I purchased had sold out and they couldn't fullfill the order. Dissapointingly, the product is never to return. I feel like they sent me the wrong size anyway knowing that they had already sold out. This is not the first time I've been sent the wrong product. Previously, I have twice been sent tops that were the wrong colour. I love the design aethetic of MAAP but feel like the e-commerce department of MAAP is very poor. I will not be purchasing anything from MAAP again.
Helpful Report
Posted 2 weeks ago
Hi Rohan, my name is Aaron and I look after the customer team here at MAAP. I was sorry to read about your experience here, I've had a look and it appears that the jacket was returned and refunded four days ago but if this isn't the case please feel free to contact me directly - info@maap.cc
Posted 2 weeks ago
I ran the fit/sizing model on provided my MAAP and chose size accordingly - noting the size suggested matches what I wear in other cycling brands. Gilet/vest arrived and is at least one size too small - I have tried over the last 10 days to engage MAAP via their support tools over this, but I've been ghosted. The only resolution was to pay a further $50 (noting already paid shipping on the first garment, vs. Rapha where shipping is free), to try the next size up. At this stage I won't be buying another MAAP garment and wouldn't recommend MAAP to anyone.
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Posted 2 weeks ago
Superb as always.
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Posted 2 weeks ago
Very fast delivery, no problems, all good!
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Posted 2 weeks ago
The best cycling gear I've been using since 2023!
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Posted 2 weeks ago
I've tried a lot of brands during my cycling days and I think I've found the kit that fits me best. MAAP is really outstanding when it comes to garments and fit in my opinion - and in each kit drop I usually find at least a few styles that I really like.
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Posted 2 weeks ago
Perfect, fast shipping. Apparels are top notch quality, as per usual.
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Posted 2 weeks ago
The custom charge me 40 % . That the discount is not enough. The shipping shall inform custom charge fee before orders. Br,
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Posted 2 weeks ago
The Maap Kit is the best value for money kit around, end of story.
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Posted 2 weeks ago
All was good. Maap is a pricey brand but you get what you pay for
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Posted 2 weeks ago
MAAP is rated 4.6 based on 2,886 reviews