MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,222 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,222 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Always good quality, exchange process is very easy and fast delivery.”

Helpful Report

Posted 5 days ago

“Bought multiple garments, from socks to jackets and in between. Fabric, fitting, design are all superb. However, stitching is often coming undone on the various jackets, even on the gloves. I suppose better quality control is required.”

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Posted 5 days ago

“Alt Rs 2.0 LS, nice materials and soft to skin.”

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Posted 5 days ago

“Jersey was very expensive and the freight charge was clearly more than the actual cost of the freight”

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Posted 5 days ago

“Maap products are high quality and they get delivered in good time.”

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Posted 5 days ago

“Great customer experience really pleased”

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Posted 5 days ago

“I feel the quality of the newer jerseys has deteriorated slightly. The MAAP MELB signature jersey was such that I declined buying it in-store. Cargo bibs are awesome however, very good fabric and the design w additional zippers / storage is great”

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Posted 5 days ago

“I recently made another significant cycling apparel purchase. I’m drawn to MAAP by the excellent knowledge based staff, the choice of riding gear and the quality of the product. Cycling is ‘my thing’, around Australia and overseas. As a general rule I usually cycle 8/10km per annum, so the right gear for all occasions is extremely important.”

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Posted 5 days ago

“Website is easy to navigate. Marketing emails are few and far between which is appreciated. Products are top quality, as expected.”

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Posted 5 days ago

“The ordering process needs some work. I ordered some products for my son for Christmas. I could not find size options. When they arrived I felt "had" because I had a problem with the size, so I ordered again. Same same. Not I have to wait till Christmas to see if the size is right.”

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Posted 5 days ago

“Amazin . Highly recommended”

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Posted 5 days ago

“LS Tee is great. Good quality and roomy fit using my regular sizing, it's true to size. Magic raincoat works. Hasn't rained since I bought it ;) Size and quality are perfect. Kinda looking fwd to testing it out.”

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Posted 5 days ago

“Excellent quality off-bike clothes, that feel and look good. So backed by a great warranty process. Fash shipping a cherry on top. Thanks MAAP team.”

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Posted 5 days ago

“Very good gear and generally high quality. had few issues with the logo's on the jersey peeling off but it has been replaced ;)”

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Posted 5 days ago

“This years shipping is faster than last year but free shipping isn't available til $350+ really puts me off, I was gonna order another batch of things but just not impressed by the excessive shipping cost. Not like you are shipping heavy bike parts. Excessive shipping.”

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Posted 5 days ago

“Quality at its finest. Love riding with em”

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Posted 5 days ago

“Thank you for offering such a wonderful cycling wear products. I bought one bib( eclipse pro bib 2.0 ) and a jersey(pro aero jersey) from the local dealer (VIDA BIKE) last month and found out how fantastic this brand is! The bib which I highly recommend helped me finish the 360 KM race without any discomfort or pain. (btw, I'm from Taiwan. The race is held every year from Taipei to Kaohsiung.) During BLACK FRIDAY, I also bought a MTA puffer , a hat ,and an insulate jacket. I love the designs and the colors of MAAP products very much! I bought some other brands in the past....but now I'm MAAP MAN! I'm planning to join the TWIN TOWER activity (520 km) next year and as usual, of course, I'll MAAP myself up this time. Best regards!”

Helpful Report

Posted 5 days ago

“I generally have a good experiences with MAAP. I find the products to be mostly good quality and the team responsive whenever there is a problem with something.”

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Posted 5 days ago

“Design and color is very good.”

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Posted 5 days ago

“Firstly I love that it’s an Australia brand. All the products are seemingly of top quality I.e I’m yet to have a product issues. I have purchased a lot in the past year. My only bug bear would be the sizing. Every top that I have purchase has been a different fit and cut and that has been fairly annoying. I wish you would have some sort of consistency with a type of product e.g I know that rapha pro team or brevet will fit me a certain way. With Maap, there’s all these weird names and I have no idea how they’re going to fit until it’s here. That said 9 out of 10 times I’ve had to return the top. Bibs are fine. Also I would love some simple designs every now and then. I appreciate the funky designs but I often prefer simplicity or minimal designs.”

Helpful Report

Posted 5 days ago

MAAP is rated 4.6 based on 3,222 reviews