MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,663 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Items arrived very quickly to me in NZ via DHL service. Products are lovely”

Helpful Report

Posted 2 weeks ago

“Recently purchased the MAAP. alt road gilet and love it. The front pockets are a good size, great for coffee stops and overnight accommodation. The fit is true to size and feels comfortable. The interior fabric feels warm and wears well. Only thing missing is three pockets in the rear (like a jersey) and this would be the Goldilocks of gravel cycling and long bikepacking adventures.”

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Posted 2 weeks ago

“Could not supply the advertised product. I wasn’t given the opportunity to cancel the whole order. I ended up paying $20 delivery on a $25 product. I was given a code for free delivery on my next order. Ideally I would have liked the opportunity to purchase my selected product in another colour although the one chosen I preferred.”

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Posted 2 weeks ago

“Service from plaxement of order to delivery in Qld can not be faulted, very quick turnaround”

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Posted 2 weeks ago

“The people and the product are fantastic. My most recent purchase was a World Bike Day sale item which I got access to 24 hours early. The only thing that could have gone better is if I had the option to pick up from the store in Melbourne.”

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Posted 2 weeks ago

“Ordering/purchasing was easy and delivery was quick.”

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Posted 2 weeks ago

“Fast dispatch. Sizing runs a bit on the small side.”

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Posted 2 weeks ago

“Really good products and shipping was quick. But I will say this is my third or fourth order with you guys and the products made in Romania and Lithuania are much much better than the products made in china. Quality is a lot better from the European products”

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Posted 2 weeks ago

“Easy to use website and fulfillment of orders is communicated effectively”

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Posted 2 weeks ago

“Love the product, designs and service but labels seem to peel and fall off way too often. It is also too expensive. If you truly appreciate your loyal customers and their support, please make your prices more competitive.”

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Posted 2 weeks ago

“Beautiful and special design. Good quality. Good service.”

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Posted 2 weeks ago

“Always not disappointed 👍🏻👍🏻”

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Posted 2 weeks ago

“I had a voucher which was not eligable for use as items were on sale, slightly disappointing but ordered anyway. I find the sizing to be a little inconsistant, and also tricky to find a good fit as was the case on this occansion and so will have to arrange returns. Often I need an L/XL for jerseys and still find sleeve length is too short, while an M would fit torso better. Overall I find its great when I can find an item that fits well and that will quickly be my go-to, but I do find MAAP gear to be quite hit and miss and not as good value as other brands.”

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Posted 2 weeks ago

“Quick postage one day”

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Posted 2 weeks ago

“As usual, great service from Maap. Great products and fast delivery.”

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Posted 2 weeks ago

“Great service and communication”

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Posted 2 weeks ago

“Amazing Clothing for Cyclist Off road / On Road”

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Posted 2 weeks ago

“Love Maap. Things always arrive quickly.”

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Posted 2 weeks ago

“Definitivamente cómodo 10/10”

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Posted 2 weeks ago

“Excellent service from Rico, Shafiq and team. Managed to find something that I was looking for in the right size and availability.”

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Posted 2 weeks ago

MAAP is rated 4.6 based on 3,663 reviews