MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,886 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,886 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Release more mesh long sleeves. Fat boy here and in 90% of your kit I look like a bunnings sausage when the skin shrinks and the meat pokes out the ends. Understand tailoring to the XXL may not exactly be the brand’s aspiration but it would be nice to buy some nice riding kit that makes me feel as good as the product looks on rack.”

Helpful Report

Posted 1 month ago

“So we’ve had some unusually cool weather on the GC, thank god I invested in my MAAP thermals!! They have been awesome, cannot recommend them highly enough! So soft & comfy!! Even had a friend spill coffee all over them last week, no problem, just wiped straight off, so can vouch for that ‘external coating’ too!! Also got the Thermal Gloves, so happy with both!”

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Posted 1 month ago

“My interaction was through the MAAP website and using it was very easy and intuitive. I found the items I was interested in and importantly the information on and product description was clear along with sizing guides. Importantly, you're reassured that if you discover you have misordered the matter can be easily resolved.”

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Posted 1 month ago

“Prices are rediculus compared to just 3 years ago...and quality is not better...”

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Posted 1 month ago

“Repeat customer great product service and easy to return undersized garments.”

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Posted 1 month ago

“I purchased a jersey which was a bit tight based on a different cut to what I was used to. The return process and exchange was easy to use and hassle free.”

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Posted 1 month ago

“Excellent quality kit - good temperature ratings too that you can really trust. No complaints and we'll worth the money.”

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Posted 1 month ago

“I'm loving your products. I have purchased a mix of winter and summer grade tops and pants. All of which I'm extremely happy with.”

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Posted 1 month ago

“great customer service and friendly staff when in store and online assistance.”

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Posted 1 month ago

“Excellent customer service. Products great quality and true to size.”

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Posted 1 month ago

“Always great quality products!”

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Posted 1 month ago

“Would happily give MAAP 5 stars but the £10 postage if you spend under a certain limit really annoyes me. Products are always great!”

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Posted 1 month ago

“Very impressive Jersey, that's why I'm a big fan of you. It's nice and comfortable when wearing, feeling confident on cycling at all times.👍🙂”

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Posted 1 month ago

“Easy ordering- loved the sale. Shipping took a bit longer than expected.”

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Posted 1 month ago

“Ordered an item that was too small (despite being the same size as another Maap jersey) so I needed to exchange. Tried to contact Maap support three times regarding a return and never received a reply. Had purchased 3 bibs and 4 jerseys but won’t use again now after this awful service.”

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Posted 1 month ago

“Fast delivery and returns, easy size changes, good quality staff and easy contact in case of questions – highly recommended!”