MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,223 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,223 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Very easy and high quality”

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Posted 1 month ago

“Best kit in the game and best customer support going around!”

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Posted 1 month ago

“I’ve been an avid customer of MAAP since 2020 and I’m disappointed to say I’ve seen a gradual decline in quality of products and customer service since then. I bought some bib shorts around 3 years ago that to this day are still going strong. However last year when I got some new kit the bib shorts starting falling apart after just 9 months. Not to mention a lack of customer service when it comes to orders not being able to be fulfilled. I can genuinely say that it is not befitting of the high value price tag that Maap positions its products. It’s is a shame as I believe if MAAP rectified its QA and Customer Service model, the brand would be very competitive.”

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Posted 1 month ago

“I purchased a cycling vest and it was just as expected. Great quality and very nice. Delivery time was very quick.”

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Posted 1 month ago

“Mapp site is great. I like the size filters. Delivery was fast and I liked the access to the pre Black Friday sale. I got a discount code (10% off) after I made a purchase which was a little annoying to be honest. I would have only purchased 1 jersey then got a second one on further discount if I had of known. I know the intention was good but it was a little annoying.”

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Posted 1 month ago

“Great fit and quality as always.”

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Posted 1 month ago

“As usual superb products, and even a small cosmetic faulty stitch was honored with a replacement under warranty. That is part of the reason I regularly close my eyes and press buy even with the very high prices.”

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Posted 1 month ago

“Quality control needs to be strengthened”

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Posted 1 month ago

“Best fit in the market.”

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Posted 1 month ago

“My last was just good- because your service was great. So I got a new kit- as the quality of one product was not fine …and the new one has the same issue .. Anyway;) may element Pro jacket is the best ever - I love it- it fits perfect, keeps me warm and looks sharp. I just came from an Enve event in France - with wind and rain. The best weather to check the fabric. Great .”

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Posted 1 month ago

“Quick easy no hassle, the merino jersey I purchased though shrank a bit after first wash, which I feel like should be noted. lucky for me this helped it fit closer to my body.”

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Posted 1 month ago

“Great quality product Fits to size Looks cool 😊”

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Posted 1 month ago

“Awesome products and customer service”

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Posted 1 month ago

“非常棒很不錯的售後服務”

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Posted 1 month ago

“I was little upset when I realized that my last international delivery will not be handled by DHL or FedEx. Those companies make the process to pay the duties very easy online. Now I will have to go post office to do that and the process to notify me takes longer.”

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Posted 1 month ago

“Service was good, product is excellent.”

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Posted 1 month ago

“Nice designs and quality fit. Some workship defects apparent, please review your manufacturing QA”

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Posted 1 month ago

“Helpful staff and product in stock. Only thing to work on is the pricing, it is getting to the point of not being something I can justify”

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Posted 1 month ago

“Nice and high quality cycling apparel, each time I wear it I am fully satisfied. Only one thing, aero jerseys could be longer in the frontal part, I am 1.93m and have a better feel with covered belly. 🤗”

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Posted 1 month ago

“Love the details.”

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Posted 1 month ago

MAAP is rated 4.6 based on 3,223 reviews