MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,898 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Fantastic kit. Fantastic Brand. Fantastic look.”

Helpful Report

Posted 2 months ago

“The store had a nice range but seemed like they didn’t have a lot of stock but I eventually realised you have to ask the staff to find you a size out the back because to keep a minimal aesthetic there isn’t much on the shelf. It felt like a shop not really aimed at beginners.”

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Posted 2 months ago

“Immer wieder innovativ und optisch moderne Outfits für ambitionierte Rennradfahrer/innen”

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Posted 2 months ago

“My experience with MAAP has been excellent. The team at the MAAP Lab Melbourne were extremely helpful, taking the time to answer my questions, explain the differences between the performance bib ranges, and assist with sizing during an earlier purchase. The MAAP Lab is a great environment and reflects the premium feel of the brand. For my Team Evo Long Bib Shorts purchase, I used the sizing guidance from that visit to order online, which was quick and hassle-free, with smooth ordering and delivery. Overall, my experience with MAAP has been very positive.”

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Posted 2 months ago

“Product received in a timely manner and follow up was handled professionally”

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Posted 2 months ago

“Over the past few years, MAAP has consistently become my go-to choice for cycling apparel. The fit, fabric quality and attention to detail keep me coming back. Every new piece feels thoughtfully designed, balancing performance, comfort and aesthetics without compromise. Whether it’s long endurance rides or hot summer training sessions, the products simply perform as expected. It’s rare to find a brand that combines technical excellence with such a distinctive design language, and that’s what keeps me a loyal customer.”

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Posted 2 months ago

“I recently processed a return (my first ever) for a pair of Alt_Road Gloves because I picked the wrong size, and MAAP made the entire process so smooth by keeping me informed at every step. I have also made a few warranty claims in the past, and those were just as seamless thanks to clear communication. Providing a free Australia Post return label with a tracking number definitely made things easier and offered complete peace of mind while waiting for a resolution. To top it off, my entire return process took only three days!"”

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Posted 2 months ago

“Online chat is very good and helpful (although, I asked about stock in store and was misinformed resulting in an unnessary trip). In-store is a bit hit or miss. Staff (particularly the males) in the Collingwood store aren't particulary friendly.”

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Posted 2 months ago

“As always super great performance of the MAAP kit. Keeps you cool during summer and you always look great in it. All what you expect is delivered.”

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Posted 2 months ago

“I absolutely love MAAP kit, it's well fitted and feels so fresh - I would love to buy more of it but I'd have to remortgage. I will have to save up / gain vouchers from Strava challenges. 😂”

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Posted 2 months ago

“Excelente. Sólo tengo ropa de Maap y voy a seguir siendo fiel a la marca. Representa altísima calidad, estética diferente a todo lo demás. Y sobre todo, sientes que llevas algo diferente.”

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Posted 2 months ago

“Ottimi materiali e tempistiche di consegna”

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Posted 2 months ago

“I bought an expensive Gilet from the new range in the Melbourne store. The zip is broken and I have received no response from the team?”

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Posted 2 months ago

“Great quality. I had to exchange as I got the size wrong for my partner, customer service was very responsive and helpful. Great sales and deals. My partner is happy!”

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Posted 2 months ago

“My favorite kit and they are from Melbourne. ❤️😃”

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Posted 2 months ago

“Excellent clothing and fantastic in person service in Fitzroy.”

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Posted 2 months ago

“I like the shirt and socks. Staff are nice and friendly. I'm definitely coming back.”

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Posted 3 months ago

“nice wicking, and great fit shape, perfect discount price”

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Posted 3 months ago

“Item received as what is decribed. Apparel was in great performance and comfortable while wearing it. User friendly interface throughout item selection, sorting and payment transaction. Might even better if frequent buyer/member got special or additional discount, so at least we felt being appreciated through years of supporting MAAP.”

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Posted 3 months ago

“Friendly and helpful as always”

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Posted 3 months ago

MAAP is rated 4.6 based on 3,898 reviews