MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,493 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,493 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Great! Customer service is always top notch.”

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Posted 1 month ago

“Great service, products in stock, sharp lines”

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Posted 1 month ago

“MAAP has been my go-to brand recently. It’s definitely on the expensive side, but the quality and design are outstanding. I feel 100% every time I wear it.”

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Posted 1 month ago

“Great quality gear, great designs and great customer support”

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Posted 1 month ago

“The filling of orders and subsequent delivery is exceptional from Maap. The best I have experienced.”

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Posted 1 month ago

“First, super quick delivery! Like it showed up in 48hrs or less. Fit and comfort on point. High quality to boot”

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Posted 1 month ago

“Easy exchange process love the new Oxford st store. Women’s bibs well padded in the right place and no chafing. Very nice fit”

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Posted 1 month ago

“every purchase is different. the service of mail order is labile; sometimes within 24/24h and others times, days pass before processing occurs. ask yourselves, why is it labile? the quality of jerseys fluctuates. this is really irritating ......... i cannot be bothered sending the goods back because the endless emails and patronising language of the replies is infuriating. i usually fix the garment myself. i loathe the fact some items are only available in store; frankly rude. the socks fit is labile as well (i always buy the biggest size). i cannot understand why some socks fit so comfortably and others, you need to wrestle to put them on because the elasticity quotient is grossly deficient. and then they feel so tight. you make kit that i adore. i love the palettes offered. the duds fit like magic. pick your line of service standard and stick to it. be consistent.”

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Posted 1 month ago

“excellent customer service”

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Posted 1 month ago

“My order was received within 3 days of order. Very quick and easy”

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Posted 1 month ago

“The Oxford Street store is beautiful it felt great to be in Ben (hope I remembered his name!) was really great with kit selection and made great coffee. On the same day I visited Rapha, there store was not as lux. The quality garments wasn't as good and despite being a long time club member and having a coffee machine they never offered.”

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Posted 1 month ago

“Love the aesthetic of MAAP products. Especially the collaboration with other partners.”

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Posted 1 month ago

“Ordering of the garment was easy however there was long period from when the order was placed to when I was advised of delivery. I bought an xxl jersey using the size chart and it was tiny. I ended up given to my very small wife who’s 5ft. Very very disappointed with product.”

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Posted 1 month ago

“Excellent quality, great fi and true to size. Would highly recommend.”

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Posted 1 month ago

“High quality, I love it!”

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Posted 1 month ago

“Always comfortable and fantastic quality apparel.”

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Posted 1 month ago

“Solid customer service in-store, a lovely space, and very much premium poducts.”

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Posted 1 month ago

“💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩”

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Posted 1 month ago

“I love the community my local MAAP Lab has fostered. The weekly group rides are great, and evevery time I come into the shop I learn something new about bikes and cycling. Also, the cycling kit looks great and is so comfy!”

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Posted 1 month ago

“very good. good Brand good Quality cycling gear”

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Posted 1 month ago

MAAP is rated 4.6 based on 3,493 reviews