MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,829 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,829 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Quality is top notch and very satisfied with the jersey. Ordered online and shipping was fast (a little over week for overseas). Looking forward to more rides with my new kit.”

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Posted 1 month ago

“I have been purchasing MAAP for a number of years now. The kit fits great, always true to size and most importantly their sizing is consistence throughout the range. I have never had to second guess it. Always a solid pro when the shipping is quick and any warranty related issues are sorted urgently. 10/10”

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Posted 1 month ago

“All the garments I have purchased have been of the highest quality. Sizing and fit of bibs and jerseys is perfect. Both are comfortable and ergonomic. The padding in the bibs provides better comfort and cushion than other premium brands and I will not buy another brand from here on out.”

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Posted 1 month ago

“Best bibs I've owned. 8 hours on the saddle and feels like I barely rode. Fitb is also very good. Not the biggest fan of the jerseys that have a million maap logos branded over it. I stick with the minimally branded stuff. Jerseys do fit very well.”

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Posted 1 month ago

“Always exceptional customer service and great products. Quick shipping to regional area. Shame the price is so high.”

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Posted 1 month ago

“The most comfortable cycling bib shorts I’ve ever worn! The chamois is excellent quality, and I highly recommend them for long distances too. Orders always arrive within 2 days in perfect condition. I can't recommend Maap enough!”

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Posted 2 months ago

“Unfortunately, I had two defects in my first order from MAAP. Both of the chamois in the bibs I bought started to delaminate, with the textile separating from the foam padding. One of my complaints has already been resolved and I received a gift card as compensation. The other case is still being processed. The customer support is quite impersonal, but effective – I don’t mind that. It’s a shame that my first bibs were a dud, but the fit and feel are actually very good, and from what I’ve read the chamois issue seems to be rare. So I decided to order a few other products to test. What I can truly recommend are the jerseys. The fit is phenomenal and the compression is spot on. The sleeves are quite long compared to other manufacturers. Honestly, just a great product.”

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Posted 2 months ago

“Straight forward and good quality products”

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Posted 2 months ago

“Quick delivery and good customer service. Love the product.”

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Posted 2 months ago

“Easy. Great kit high quality. Only issue is shipping”

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Posted 2 months ago

“MAAP’s apparel range is second to none. For shorter riders, the short bib range is fantastic - my only critique would be that the short bibs should be made in all the colour ways as the evo and training bibs - would be great to see them in the pink, olive and white colourways.”

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Posted 2 months ago

“Kvalita, opravdu vysoká. Velmi příjemný materiál u všech výrobků. Design je moderní, originální a snadno identifikovatelný - prostě MAAP. Velký výběr různých variant dresů. 100% spokojenost.”

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Posted 2 months ago

“I wanted some warm gloves to replace my worn out winter pair. I saw MAAP's sale and went to the Wellington St shop to try some on and hopefully buy a pair. The store had a few pairs for me to try to confirm moving up to a large was sensible. Then when it came to purchasing time, I was informed only the black gloves were in store and the blue & black gloves that I saw discounted online are were not available in person. Annoyingly I purchased online and paid $20 postage, but the blue and black gloves were $120 rather than $245. It's a lot to pay for a pair of gloves but at half price the price was more to my liking. On the bike the gloves are verry good. I get very cold hands verry easily, and cold hands can be a reason for me to ditch a ride and find warmth. These gloves present as very premium items. They are super-soft inside and the fake suade looks hardwearing and soft. As others have said, the downsides are sweaty hands and tricky to put on and remove. BUT my hands are warm, though only tested down to 4 or 5 degrees C. I also bought the size up to fit another pain underneath if necessary, I'm not sure I'll have space or wather I'll need a second pair. Certainly worth going up a size to your normal glove size. If warm hands mean as much to you as they do to me - then I recommend giving these a try. I'm not sure how they hold up in the rain... An improvement tip for the store, how about ordering the items customers want to buy to arrive at the store, rather than making them buy online and pay postage.”

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Posted 2 months ago

“The service was fantastic and all the staff were very helpful with getting the right fit”

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Posted 2 months ago

“Very nice design and good quality”

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Posted 2 months ago

“There's nothing like the original, right? So on my weekend get away to Melbourne I had to pay a visit to MAAP LaB in its home town. Great gear, impeccable service, awesome coffee. Taking 2 points off for the high prices points.”

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Posted 2 months ago

“Super high quality, stylish as usual. If there are any problems the support is really good and fast. Since day one i stay with MAAP.”

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Posted 2 months ago

“Velmi pozitivní zkušenost jak s nákupem, tak i s výrobky. Dodání velmi rychlé a kvalita naprosto precizní. Radost v tom jezdit.”

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Posted 2 months ago

“Nemt, hurtig og sikker levering og gode produkter.”

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Posted 2 months ago

“Hice pedido y confirmado, pagado, cobrado y todo y al día siguiente me decís que no hay un producto por falta de stock y no me decís cuál de los dos es. Tenéis que dar la opción de si falta recompensar con algo más que con los gastos de envíos porque hubiera cancelado el pedido porque era un conjunto que quería por cómo combinaba en color y todo. En fin mala experiencia sin duda. En otras ocasiones todo bien.”

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Posted 2 months ago

MAAP is rated 4.6 based on 3,829 reviews