MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,899 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,899 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Friendly and helpful as always”

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Posted 3 months ago

“Quick to ship and always arrives in a couple of days.”

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Posted 3 months ago

“Replacement fingerless gloves”

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Posted 3 months ago

“Always a pleasure coming to the MAAP Lab in Melbourne. Beautiful set up and staff are friendly and helpful. I do wish however that there were separate MAAP clubs on Strava for each city or country. I am considering leaving the Strava group because the majority of posts aren't relevant for me.”

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Posted 3 months ago

“The shops are nice and well organised, staff is friendly, experienced both sydney and hong kong. Amazing!”

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Posted 3 months ago

“Got my order so quick took two days.... I love my new gear will be back for more... It is the best road gear out there! Hands down... Thanks to the team for a awesome experience...”

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Posted 3 months ago

“I got killed at customs. $80 CAD. A better heads up would be nice.”

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Posted 3 months ago

“Buen servicio”

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Posted 3 months ago

“Hi!! I unfortunately did not love the grey bib. It felt very revealing and did not provide compression in the ways I hoped it would. The mesh also comes down pretty low so it could be seen when wearing with my jersey. I will be trying to sell.”

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Posted 3 months ago

“The team in store were super friendly, very helpful and great to chat with during my visit”

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Posted 3 months ago

“Easygoing”

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Posted 3 months ago

“Excellent product, packaging & delivery. Excellent returns.”

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Posted 3 months ago

“Flew from Bali to Melbourne a couple of weeks back for my son's graduation and totally forgot to pack my winter cycling gear. Ended up checking the MAAP site and scored everything I needed at a great price. Honestly, they’ve been perfect for keeping comfy in this Melbourne winter weather”

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Posted 3 months ago

“Process was straightforward and the garment delivered within days.”

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Posted 3 months ago

“Went to LAB store in Melbourne to exchange an item bought in error. Staff couldn't have been more helpful with solution and I purchased an additional item.”

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Posted 3 months ago

“Great vibes at the MAAP Hong Kong store!”

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Posted 3 months ago

“I think Maap needs to rethink the women models for bibs and tights. So many models offer a top part that offers some more support and the elastic doesn’t cut you in the waste, would like to see some consideration given to that and not only a reproduction of man models … On the other hand, the Innovation in comfort, aero, colours and effects on jerseys is next to none and same for socks and thermal jerseys.”

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Posted 3 months ago

“The insulated vest and the gloves that I just ordered fitted as indicated and the delivery arrived promptly. What's not to like?”

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Posted 3 months ago

“I was blown away by the quality and little details. The fabrics feel amazing! I’m used to another premium brand but this far exceeds. Delivery was fast. Buy once, cry once.”

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Posted 3 months ago

“Fast delivery and amazing products”

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Posted 3 months ago

MAAP is rated 4.6 based on 3,899 reviews