MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,952 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Ordered an item that was too small (despite being the same size as another Maap jersey) so I needed to exchange. Tried to contact Maap support three times regarding a return and never received a reply. Had purchased 3 bibs and 4 jerseys but won’t use again now after this awful service.”

Helpful Report

Posted 2 months ago

“Fast delivery and returns, easy size changes, good quality staff and easy contact in case of questions – highly recommended!”

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Posted 2 months ago

“+A received promptly”

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Posted 2 months ago

“Everything is so damn expensive. Most of your collection has meh colors”

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Posted 2 months ago

“My favorite cycling clothes”

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Posted 2 months ago

“Found some nice items in the sale and delivery was very fast”

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Posted 2 months ago

“Staff at the Maap Lab Melb were very helpful and knowledgeable. Exchanged my privateer jersey to a different colour and size with no hastle.”

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Posted 2 months ago

“Great kit, great customer service.”

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Posted 2 months ago

“Love your products”

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Posted 2 months ago

“I ordered an insulated padded overshirt and the item came quickly. The shirt is is well-built and warm.”

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Posted 2 months ago

“Purchased a number of items and everything fits perfectly and no problems with delivery will buy again”

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Posted 2 months ago

“Great product really beautifully made so happy very fast shipping”

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Posted 2 months ago

“Missing one item from my order because it was backorder. Received no communication about it…”

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Posted 2 months ago

“Super-waterproof, super comfortable”

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Posted 2 months ago

“9 business days have passed since I ordered my jersey and I still have yet to receive it.”

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Posted 2 months ago

“Product is amazing, high quality, and the fit is great (gloves).”

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Posted 2 months ago

“The apparel is really comfortable. All the process for online buying and shipping was easy and straightforward”

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Posted 2 months ago

“Great product! Easy and fast delivery!”

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Posted 2 months ago

“good deal on a quality hoodie, delivered perfectly.”

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Posted 2 months ago

“I find MAAP is always so well made and designed. I’ve been getting into bike packing and now so few all-tarmac rides so the alt-road gear is more appealing. More than that MAAP design great items to wear off the bike. I appreciate their thoughtful details and that they look good too. A far cry than the usual athletic wear that makes you look like a spud”

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Posted 2 months ago

MAAP is rated 4.6 based on 2,952 reviews