MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,665 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,665 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Unfortunately after wearing these MAAP products, I’ve been forced to get rid of most of my other bike clothing. After you were this stuff you don’t want to were anything else.”

Helpful Report

Posted 1 month ago

“Extremely good service from start to finish! Few off the tops I ordered in medium were just to small but very easy returns and fast delivery. Onto the kit. Absolutely stunning and great quality”

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Posted 1 month ago

“Quality kit - great design, high quality, thought out, versatile. As always happy with my purchase.”

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Posted 1 month ago

“Replacement bib sent out due to a fault which I’m sure is not common, customer service were extremely polite and provided a solution quickly.”

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Posted 1 month ago

“Hello MAAP Team, I hope you are doing well. I received my order today, but unfortunately one of the jerseys arrived with a tear/cut on the arm area. I was disappointed to see this, especially as I expected the item to be checked properly before being sent out. I would appreciate your assistance in resolving this matter as soon as possible. Thank you, and I look forward to your reply. Kind regards, Maktoum”

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Posted 1 month ago

“All good but the increase in pricing is significant.”

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Posted 1 month ago

“Laatste ervaring was dat ik een jersey van Maap heb gekocht in Melbourne omdat ik ze fijn vind zitten en estethisch mooi!”

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Posted 1 month ago

“Overall, I had a great experience with MAAP. The kit looks amazing, fits perfectly, and the quality feels premium. Shipping was smooth and everything arrived quickly. The only small issue was that my jersey arrived with a slight pulled thread/snag that caused a tiny stretch in the fabric. Aside from that, I absolutely love the kit and would still order again.”

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Posted 1 month ago

“Excellent service and quality, nice👌🏽”

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Posted 1 month ago

“I've just upgraded my winter kit which went as smothly as possible. Selection and ordering were easy, delivery was prompt and the gear I got is great.”

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Posted 1 month ago

“Had a stitching issue with one of my MAAP Knicks. On reaching out to MAAP, the response was quick, online process for warranty claim was easy to use & process for claim simple. Thanks MAAP great service & love the Knicks!!”

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Posted 1 month ago

“Good fit and material quality.”

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Posted 1 month ago

“Your service was exellent. While my warranty return was a little slow, I appreciate the support you have provided. The only suggestion I could give would be to set some expectations around turn around time for a warranty review, average turn around time plus 3-4 days would be fine. This would mean you will likely meet expectations as long as the distrubtion isn't too wide :)”

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Posted 1 month ago

“The staff are friendly, but since i just got into cycling, i was surprised on how expensive cycling kits are. Nonetheless maap is one of the coolest kit available.”

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Posted 1 month ago

“Always great service , can’t be faulted at all . Had a jersey repaired as there was a pin hole in the sleeve. No fuss garment was repaired and I also baught a new one as well.”

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Posted 1 month ago

“Excellent service at the Sydney store both buying product and on Women’s rides! Really fun, inclusive environment.”

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Posted 1 month ago

“I made a warranty claim for bib shorts as the stitching started to come undone. The process was very easy and I had replacement bib shorts within a couple of days.”

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Posted 1 month ago

“Nice quality looks great probably a bit too expensive!”

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Posted 1 month ago

“Happy shopping, nice price, very good conditions of what I received”

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Posted 1 month ago

“The thermal undershirts I bought recently are TOO SHORT. Would be nice to have a decent length, especially for warm weather gear”

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Posted 1 month ago

MAAP is rated 4.6 based on 3,665 reviews