MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,299 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“ordered a full kit, 3 days later as the kit was posted, found they didn't have my bib size in stock, so they refunded me. however ive now got a jersy and gillet coming with no bib. i get online and order another bib. Jersey and gillet arrive, and the sizing is tiny, smaller than pedal mafia or rapha, more like castelli. I send them both back, get a refund on the jersey and have followed up twice for the refund on the gillet, still waiting. there are plenty of other premium priced kit out there that will give you premium service.”

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Posted 2 months ago

“It’s comfortable and functional. Good fashion design.good job guys.”

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Posted 2 months ago

“products used to be made in europe. now some are made in china, e.g. Alt_Road vest I bought, but at the same price point.”

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Posted 2 months ago

“Delivery Service is good”

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Posted 2 months ago

“Very helpful”

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Posted 2 months ago

“Very nice visiting the Melboure Store, Staff are on point”

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Posted 2 months ago

“Great shopping experience with Mapp on line purchases. Easy to sort through options, product information was very good. Communications were excellent with avery quick delivery service. I love my new products great quality.”

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Posted 2 months ago

“Garment is very good. Packaging is poor. Despite my best attempts to open the packaging without damaging the jersey inside, its not possible. The clear bag enclosing the garment was attached to the packaging internally so when I cut the outside of the package to open it I also cut the clear bag and put a nick in the jersey. Very disappointing to py all this money and get that result. Regards Trevor tmacdonald2@bigpond.com”

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Posted 2 months ago

“Interface for browsing and buying is friendly and handy. Shipping from warehouse quite time taking. Quite disappointed as I received the item (bib) with one of the letter almost on my left leg was almost fall-off.”

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Posted 2 months ago

“Great deals new and similar to old season designs value for money mark downs.”

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Posted 2 months ago

“Great friendly service great pair of shorts”

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Posted 2 months ago

“Fluent shopping but you need to be quick or the sizes will run out.”

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Posted 2 months ago

“I love all my MAAP gear and I have plenty. Prices are getting ridiculous though, and I’d like more alt. Road options.”

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Posted 2 months ago

“「生地の質感・フィット感・デザインすべてが高水準で、ライド中の快適さが大きく向上しました。動きやすさとホールド感のバランスがよく、長時間のトレーニングでもストレスなく着用できます。今回の購入にも非常に満足しています。」”

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Posted 2 months ago

“The new knicks are a smaller fit (and lower cut?) than previous MAAP editions. I didn't pick this up before ordering and only noticed once i tried them on. Would have been good to know beforehand.”

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Posted 2 months ago

“Thank you for your understanding. The large Evade cycling top I ordered and received has been exchanged for an Extra large. Seamless. My wife’s order for her Bib was delivered but also too small. Unfortunately no large sizes available so a refund has been given. The bib has now been sent back via express post thanks to the label you provided.”

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Posted 2 months ago

“Ease of process, purchasing and shipping is efficient. However the quality of the two items purchased was less impressive considering they were of the most exclusive range.”

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Posted 2 months ago

“Great quality product, fast dispatch and delivery. Purchased the deep winter gloves (yet to use) but fit well and minimal bulk, cap (good fit, not too bulky) and a couple of vests (streamlined fit to the body with good stretch but I find a little tight in the armpits - size large for reference). Products seem well thought out and fit for purpose.”

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Posted 2 months ago

“Super happy with everything. From super quick delivery of purchased items to a really rider friendly and understanding approach to product replacements when something goes wrong.”

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Posted 2 months ago

“MAAP is not just a cycling apparel brand, it is a culture, a movement of bringing cyclists from all walks of life together to enjoy the joy of camaderie, solitude and collaboration.”

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Posted 2 months ago

MAAP is rated 4.6 based on 3,299 reviews