MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,224 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,224 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Great product. Very comfy for long distance ride”

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Posted 2 months ago

“MAAP quality is brilliant, super light weight and breathable fabrics. Love the alt road range, especially the new Alt Road mesh tee. First outing in 31c it work magnificently. Prefer the previous gen alt road shorts, but the new one are still in my top 3 over shorts. Love MAAP.”

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Posted 2 months ago

“responsive delivery times and always quality product. love it”

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Posted 2 months ago

“Great quality and design !”

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Posted 2 months ago

“Orderd a complete Summer Kit & it arrived super quick ! Awesome quality & super stylish !!! Love the fit & feel of the fabric !!!”

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Posted 2 months ago

“Simply love MAAP stuff: best in class bibs, jerseys and recently purchased a jacket which is amazing Support from MAAP team always spot-on and I like to think MAAP fulfilled my request to have longer bib short…for me, those bibs are simply perfect”

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Posted 2 months ago

“It is very good”

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Posted 2 months ago

“Gloves works great. Great grip Shock absorber works well too. The pad have precise size so still have good feeling when hold the handlebar but still make bumpy road less fatigue”

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Posted 2 months ago

“Good stuff all”

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Posted 2 months ago

“Great service provided in store although the products I wanted were only available online. Wanted to check sizing and staff were very helpful to provide same product in different colour which could try. Felt bad that I then jumped online to make the purchase and their efforts to help with the sale wouldn’t be evident”

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Posted 2 months ago

“Not incredibly great - feeling a disappointed in the quality of the jersey I bought with the bottom of the fabric near the zap coming undone after a couple of wears. Some staff are also a bit standoffish/rude at times.”

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Posted 2 months ago

“Staff at the MAAP LAB in Melbourne are always friendly and helpful”

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Posted 2 months ago

“No direct shipping to Ukraine. I need to return an item now, but it costs extra money. Shipping intermediate service from Europe to Ukraine costs extra money and extra time. Slow support. Mostly good products though, but pricey. Strava discount codes expire too quick, can't use them on many items this year for some reason. Terms are not buyer friendly. Return process is frustrating and not very clear, too much time spent on this.”

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Posted 2 months ago

“I've had zero issues with any of my kit or with purchasing online. Very satisfied. I also won a trip on MAAP and Zwift to Australia which was amazing and such a good time! So I am very happy with the brand and highly recommend for it's quality and community leadership”

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Posted 2 months ago

“Thank you guys!”

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Posted 2 months ago

“Fast shipping and a lot of sale 😀”

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Posted 2 months ago

“Best costumer support services, I had an issue with my first bib and they did the exchange right away.”

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Posted 2 months ago

“Great service and quick delivery of quality product. The new fabric of the Alt Road jerseys is great for big days in the sun”

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Posted 2 months ago

“Great kit, arrived super quick.”

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Posted 2 months ago

“Perfect as always.”

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Posted 2 months ago

MAAP is rated 4.6 based on 3,224 reviews