MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,888 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Great. Prompt delivery. Epic service as usual and great kit”

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Posted 2 months ago

“Courteous and efficient with return. Friendly and helpful”

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Posted 2 months ago

“Easy to order, freight on time. Fit always consistant, excellent quality Cycling clothing. Have been wearing Maap for over 10 years, it lasts. Casual riding and racing, both mountain bikes and road bikes. I have tried cheaper alternatives, but cannot compare, I always come back.”

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Posted 2 months ago

“I've been buying MAAP almost exclusively for the last two years, and when I had the first faulty product I've encountered just recently, the refund process was handled seamlessly. I couldn't have been happier. gives me confidence to try new styles knowing i can always exchange. The only slight gripe is the fact you pay for the return, and then you pay again for postage when you get the new piece. Feels a bit icky but at least the product was exchanged.”

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Posted 2 months ago

“Very happy!”

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Posted 2 months ago

“Bought a bib and jersey. Jersey was too small, super easy exchange and the new jersey arrived in a few days.”

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Posted 2 months ago

“A great and welcoming instore experience followed up by great quality kit that was promptly delivered after purchasing online”

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Posted 2 months ago

“I feel like comport and light”

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Posted 2 months ago

“Excellent warranty but a little slow to respond to initial email. I had to call up and chase. Gear is awesome as always. MAAP forever!”

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Posted 2 months ago

“very light and comfortable.177cm 72kg, Wear M on Rapha and fit well in L on this jersey. If wants a tight fit then down size to M. Design, material, build and color are perfect, but TOO pricy,$200 will be more competitive.”

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Posted 2 months ago

“perfect customer service and the best bibs in the world! Aeon bib was the best choice for me riding the Tour of Flanders, 229km.”

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Posted 2 months ago

“Love the brand and the community”

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Posted 2 months ago

“MAAP has the best quality and customer service and they have the best looking gear as well.”

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Posted 2 months ago

“Terrible customer service”

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Posted 2 months ago

“My MAAP long sleeve jersey is certainly a favourite. As well, orders have completed”

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Posted 2 months ago

“I have 4 Maap items: jumper, t-shirts and jerseys, all size M. I recently bought a jacket also in size M and followed the tips on the ‘what's my size’ link on the website but it didn't fit, it was extremely small. The problem is that they don't have any more and it was on sale, so Maap doesn't refund the money and I'm forced to buy another item that I don't want/need, and the mistake, in my opinion, was the brand's for having an item outside the size standard.”

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Posted 2 months ago

“Great customer support when you need it on that rare occaion. High quality products”

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Posted 2 months ago

“Issue resolved post-haste with the best outcome for the customer.”

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Posted 2 months ago

“Keg warmers were spot on size wise and winter comport wise”

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Posted 2 months ago

“Too expensive. Staff sometimes helpful sometimes nahh... could be better.”

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Posted 2 months ago

MAAP is rated 4.6 based on 2,888 reviews