MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,953 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,953 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Best jersey I have ever owned”

Helpful Report

Posted 3 months ago

“Amazing customer service and exchange experience after purchasing a couple of jerseys that weren't quite the right size. Big ups to the team and their back-end systems which made it a breeze. Received replacement jerseys within 2 days of receiving my initial order. Can't ask for anything more than that!”

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Posted 3 months ago

“Service was fine, but the size recommendation did not fit.”

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Posted 3 months ago

“Fit and quality is consistent other items I’ve purchased from MAAP. Shipping was quick and efficient.”

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Posted 3 months ago

“I was very pleasantly surprised at the speed of delivery to Brisbane for a purchase from Maap. It was here within 2 days of order. Other stuff from my own city has taken a week... Bit early to comment on the bibknicks I bought (1 ride thus far) but they are obviously very stylish.”

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Posted 3 months ago

“Loved my new bibs and socks! Delivery was very fast.”

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Posted 3 months ago

“Good deals on end of year sale items. Can I say, the colour theme of the short sleeve jerseys is very lop sided. Solid colours on the comfort fit / cheaper jerseys. And a lot of aero jerseys in colours that really only suit a certain generation. Please bring back some bright solid colours in race fit jerseys. Stuff that maap was founded on, call it classis maap.”

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Posted 3 months ago

“I am a little conflicted with this review. The quality of the items received and promptness of delivery has been excellent. However, the 'ethics' of the invoicing/charging is questionable and the customer service extremely poor by comparison to other cycling apparel providers. I recently purchased bibs, jerseys and socks to which end a bundle discount was applied to the cart, however the transaction was completed with my bank for the full RRP value without the discount shown in the checkout. i have contacted customer services twice about over 5 days and I'm yet to receive any response. If ever there has been an issue with Rapha items by comparison they have responded within 24 hours - without fail. THis is really poor form.”

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Posted 3 months ago

“Excellent customer service, products work well and last.”

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Posted 3 months ago

“The exchange process was really smooth and easy, and I appreciated how clear the updates were about when everything was arriving. The quality of the items is amazing — you can really feel it — and everything is super on-trend. I’ve had such a good experience and will definitely be shopping again”

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Posted 3 months ago

“Great experience - helpful staff”

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Posted 3 months ago

“Why so much plastic packaging?”

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Posted 3 months ago

“very nice store in Melbourne”

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Posted 3 months ago

“MAAP base layers and jerseys are of excellent quality”

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Posted 3 months ago

“Always the best kit available and delivery so prompt and efficient”

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Posted 3 months ago

“Really like the quality and design”

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Posted 3 months ago

“Great colors feels like a second skin love the Maap Gear”

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Posted 3 months ago

“Love the Brand Maap because of its Quality and constant new modern styles and improvments to the products”

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Posted 3 months ago

“Very happy with the swift mail out of these Bib shorts. Used a £50 discount code with a Strava challenge. Will buy again.”

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Posted 3 months ago

“I had an issue with a jersey I purchased and they quickly credited my account so I could a replacement”

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Posted 3 months ago

MAAP is rated 4.6 based on 2,953 reviews